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Social Media Management Contract
"I need a Social Media Management Contract for my digital marketing agency to manage social media accounts for a Singapore-based restaurant chain across Facebook, Instagram, and TikTok, with specific provisions for crisis management and 24-hour response times."
1. Parties: Identifies contracting parties including legal names, addresses, and company registration details
2. Background: Context of the agreement and brief description of services to be provided
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of social media management services to be provided
5. Term and Termination: Duration of agreement and termination conditions
6. Fees and Payment: Compensation structure, payment terms, and expenses
7. Data Protection and Privacy: PDPA compliance requirements and data handling procedures
8. Intellectual Property Rights: Ownership of content and IP transfer provisions
9. Confidentiality: Protection of confidential information
10. Governing Law: Singapore law governance and jurisdiction
1. Service Level Agreement: Specific performance metrics and response times for larger contracts or when specific performance standards are crucial
2. Crisis Management: Procedures for handling social media crises, recommended for high-profile clients or sensitive industries
3. Personnel: Key personnel assignments and requirements when specific team members are crucial to service delivery
4. Insurance: Required insurance coverage for high-value contracts or high-risk activities
5. Non-Competition: Restrictions on working with competitors when protecting competitive advantage is important
1. Schedule 1: Service Specifications: Detailed breakdown of services, platforms, and posting frequencies
2. Schedule 2: Fee Schedule: Detailed pricing structure and payment milestones
3. Schedule 3: Brand Guidelines: Client's branding requirements and style guide
4. Schedule 4: Content Approval Process: Workflow for content approval and posting
5. Schedule 5: Platform-Specific Guidelines: Requirements for each social media platform
6. Appendix A: Key Performance Indicators: Metrics for measuring success and reporting requirements
Authors
Approved Social Media Platforms
Brand Guidelines
Business Day
Client
Client Content
Confidential Information
Content Calendar
Content Strategy
Crisis Management Protocol
Deliverables
Effective Date
Emergency Posts
Engagement Metrics
Force Majeure Event
Initial Term
Intellectual Property Rights
Key Performance Indicators (KPIs)
Law
Personal Data
Platform Guidelines
Posts
Pre-existing Materials
Renewal Term
Report
Response Time
Services
Service Level Requirements
Service Provider
Social Media Accounts
Social Media Assets
Social Media Management Services
Term
Third Party Content
User Generated Content
Working Hours
Service Level Requirements
Content Creation and Approval
Platform Management
Performance Metrics
Fees and Payment
Term and Termination
Intellectual Property Rights
Data Protection
Confidentiality
Non-Competition
Brand Guidelines Compliance
Crisis Management
Content Ownership
Account Access and Security
Reporting Requirements
Response Times
Liability and Indemnification
Force Majeure
Insurance
Representations and Warranties
Personnel Requirements
Dispute Resolution
Governing Law
Assignment
Amendments
Notices
Entire Agreement
Severability
Third Party Rights
Compliance with Laws
Platform Terms Compliance
Content Removal
Emergency Procedures
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