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Professional Services Retainer Agreement
"Need a Professional Services Retainer Agreement for our Singapore-based IT consulting firm to provide ongoing technical support services to a multinational bank, starting March 2025, with specific provisions for data security and service level agreements."
1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Term and Termination: Duration of agreement and termination provisions
6. Fees and Payment Terms: Compensation structure and payment details
7. Obligations of the Parties: Key responsibilities of service provider and client
1. Service Levels: Specific performance metrics and standards - include when specific performance metrics need to be measured
2. Intellectual Property: IP ownership and licensing provisions - include when services involve creation of intellectual property
3. Data Protection: PDPA compliance provisions - include when personal data processing is involved
4. Non-Compete: Competition restrictions - include when protecting against competitive activities is necessary
1. Schedule of Services: Detailed breakdown of services to be provided
2. Fee Schedule: Detailed pricing structure and payment terms
3. Service Levels Schedule: Specific performance metrics and measurement criteria
4. Key Personnel Schedule: List of key team members and their roles
Authors
Business Day
Client
Commencement Date
Confidential Information
Deliverables
Fees
Force Majeure Event
Intellectual Property Rights
Key Personnel
Personal Data
Professional Standards
Retainer Fee
Services
Service Levels
Service Provider
Term
Termination Date
Working Hours
Affiliate
Applicable Laws
Change Request
Client Materials
Data Protection Laws
Expenses
Good Industry Practice
Implementation Plan
License
Milestone
Project
Representatives
Schedule of Services
Service Credits
Specification
Third Party Materials
Appointment
Term and Renewal
Fees and Payment
Service Provider Obligations
Client Obligations
Service Levels
Key Personnel
Intellectual Property
Confidentiality
Data Protection
Representations and Warranties
Limitation of Liability
Indemnification
Force Majeure
Termination
Non-Solicitation
Non-Compete
Insurance
Assignment and Subcontracting
Notices
Amendments
Entire Agreement
Severability
Waiver
Governing Law
Dispute Resolution
Relationship of Parties
Third Party Rights
Counterparts
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