Software Installation Agreement Template for India

The Software Installation Agreement is essential when engaging professional services for software implementation in India. This document is typically used when a business requires external expertise to install and configure software systems, whether on-premises or cloud-based. The agreement covers critical aspects such as installation methodology, technical requirements, testing procedures, and acceptance criteria, while ensuring compliance with Indian IT laws and regulations. It protects both the service provider and the client by clearly defining scope, responsibilities, warranties, and liability limitations. The document is particularly important in the Indian context where IT service delivery must comply with the Information Technology Act 2000 and related data protection rules. Organizations should use this agreement when implementing new software systems, upgrading existing installations, or engaging third-party vendors for software deployment services.

1. Parties: Identification of the software provider/installer and the client, including full legal names, addresses, and registration details

2. Background: Context of the agreement, including brief description of the software and purpose of installation

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of installation services, including software components to be installed and implementation methodology

5. Technical Requirements: Specification of hardware, network, and system requirements for successful installation

6. Client Responsibilities: Client's obligations including access provision, data backup, and cooperation requirements

7. Provider Responsibilities: Provider's obligations including installation timeline, testing, and knowledge transfer

8. Acceptance Testing: Procedures and criteria for testing and accepting the installed software

9. Fees and Payment Terms: Installation costs, payment schedule, and payment methods

10. Warranties and Representations: Warranties regarding installation services and software performance

11. Intellectual Property Rights: Protection of software IP rights and licensing terms

12. Confidentiality: Protection of confidential information exchanged during installation

13. Limitation of Liability: Limits on liability for both parties

14. Term and Termination: Duration of agreement and conditions for termination

15. Force Majeure: Provisions for unforeseen circumstances affecting installation

16. Governing Law and Jurisdiction: Specification of Indian law as governing law and jurisdiction for disputes

17. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement