Master Services Agreement Statement Of Work Template for England and Wales

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Key Requirements PROMPT example:

Master Services Agreement Statement Of Work

"I need a Master Services Agreement Statement of Work for a software development project with our new vendor, covering three phases of development starting March 2025, including specific KPIs for system performance and response times."

Document background
The Master Services Agreement Statement of Work is essential for organizations engaging in project-based service delivery in England and Wales. It provides detailed specifications for individual projects while operating under the framework of an existing Master Services Agreement. This document type is particularly valuable when organizations need to define specific deliverables, timelines, and costs for distinct pieces of work while maintaining consistency with overarching terms and conditions. It includes key elements such as scope definition, acceptance criteria, resource requirements, and pricing structures, all governed by English and Welsh law.
Suggested Sections

1. Parties: Identification and details of contracting parties

2. Background: Context and reference to master agreement

3. Definitions: Key terms specific to this SOW

4. Scope of Services: Detailed description of services to be provided

5. Timeline and Deliverables: Specific milestones and delivery dates

6. Pricing and Payment Terms: Costs, payment schedule, and invoicing details

7. Acceptance Criteria: Standards for deliverable acceptance

Optional Sections

1. Change Control: Process for managing changes to scope - recommended for complex projects with likely scope changes

2. Resource Requirements: Specific personnel or equipment needed - recommended when specific resources are critical to delivery

3. Performance Metrics: KPIs and service levels - recommended for ongoing services with measurable performance

4. Governance: Project management and oversight structure - recommended for large or complex projects

Suggested Schedules

1. Schedule 1 - Detailed Service Description: Technical specifications and service details

2. Schedule 2 - Pricing Breakdown: Detailed cost structure and rates

3. Schedule 3 - Project Timeline: Detailed project plan and milestones

4. Schedule 4 - Resource Profile: Team structure and key personnel

5. Schedule 5 - Technical Requirements: Specific technical or system requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Clauses
Industries

Supply of Goods and Services Act 1982: Key legislation governing service quality, reasonable care and skill obligations, service delivery timing, and payment terms

Contracts (Rights of Third Parties) Act 1999: Legislation determining whether and how third parties may have rights under the Statement of Work

Consumer Rights Act 2015: Legislation covering service standards and consumer protection provisions (applicable if B2C)

Data Protection Act 2018 and UK GDPR: Laws governing personal data processing, data protection obligations and compliance requirements

Unfair Contract Terms Act 1977: Legislation governing limitation of liability provisions and reasonableness of contractual terms

Common Law Principles: Legal principles covering contract formation, consideration, and intention to create legal relations

Employment Law (including IR35): Laws governing worker classification and contractor relationships, including IR35 implications

Intellectual Property Rights Legislation: Including Copyright, Designs and Patents Act 1988 and Trade Marks Act 1994 for IP protection

Health and Safety at Work Act 1974: Legislation governing workplace safety requirements for on-site service delivery

Modern Slavery Act 2015: Legislation concerning supply chain considerations and prevention of modern slavery

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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