Service License Agreement Template for Denmark

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Service License Agreement

Document background
The Service License Agreement is essential for businesses providing or procuring services under Danish jurisdiction. This agreement type is particularly relevant in today's digital economy where software-as-a-service and other technology-enabled services are increasingly common. It establishes the legal framework for service delivery, incorporating Danish contract law principles and EU regulations, particularly GDPR requirements. The document covers critical aspects including service specifications, usage rights, performance standards, data protection, support services, and commercial terms. It's designed to protect both service providers and licensees while ensuring regulatory compliance and clear operational guidelines. This agreement is commonly used in business-to-business relationships where ongoing service provision and license rights need to be clearly defined and managed.
Suggested Sections

1. Parties: Identification of the contracting parties including full legal names, registration numbers, and addresses

2. Background: Context of the agreement and high-level description of the service being licensed

3. Definitions: Definitions of key terms used throughout the agreement

4. Service License Grant: Scope of the license, permitted uses, and any restrictions on use of the service

5. Service Description: Detailed description of the licensed services, including functionality and technical specifications

6. Term and Termination: Duration of the agreement, renewal terms, and termination rights

7. Fees and Payment: License fees, payment terms, and consequences of non-payment

8. Service Levels: Performance standards, availability commitments, and response times

9. Support Services: Description of support services, maintenance, and updates included in the license

10. Data Protection: GDPR compliance obligations, data processing terms, and data security requirements

11. Intellectual Property Rights: IP ownership, protection of rights, and licensing terms

12. Confidentiality: Protection of confidential information and trade secrets

13. Warranties and Disclaimers: Service warranties and limitations under Danish law

14. Liability and Indemnification: Limitation of liability provisions and indemnification obligations

15. Force Majeure: Events excusing performance under Danish law

16. General Provisions: Standard provisions including notices, assignment, and governing law

Optional Sections

1. Professional Services: Include when additional implementation or consulting services are provided alongside the license

2. Security Requirements: Include for services handling sensitive data or requiring specific security measures

3. Disaster Recovery: Include for business-critical services requiring specific recovery commitments

4. Third-Party Components: Include when the service incorporates third-party software or services

5. Export Control: Include for services subject to international export restrictions

6. Insurance: Include when specific insurance coverage is required

7. Service Migration: Include when transition assistance may be needed at termination

8. Compliance with Laws: Include when specific regulatory compliance is required beyond standard legal obligations

Suggested Schedules

1. Service Description Schedule: Detailed technical specifications and functionality of the licensed service

2. Service Level Agreement: Detailed service levels, metrics, and remedies for failure to meet standards

3. Fee Schedule: Detailed breakdown of fees, payment schedules, and pricing terms

4. Data Processing Agreement: GDPR-compliant data processing terms and details

5. Support Services Schedule: Detailed support procedures, response times, and escalation processes

6. Security Requirements Schedule: Detailed security standards and compliance requirements

7. Acceptable Use Policy: Rules and restrictions for service usage

8. Business Continuity Plan: Disaster recovery and business continuity procedures

Authors

Relevant legal definitions
Clauses
Relevant Industries
Relevant Teams
Relevant Roles
Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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