Service Licence Agreement Template for Denmark

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Service Licence Agreement

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This Service License Agreement template is designed for situations where a service provider wishes to license their services, typically software or digital solutions, to business customers in Denmark. The agreement covers essential aspects such as service scope, usage rights, performance standards, data protection, and compliance requirements under Danish law. It is particularly suited for technology companies, SaaS providers, and digital service providers operating in Denmark, incorporating necessary provisions to comply with both Danish national law and EU regulations, especially regarding data protection and electronic commerce. The document is structured to provide comprehensive protection for both the service provider and the licensee, while maintaining flexibility to accommodate various types of services and specific business requirements.

Suggested Sections

1. Parties: Identification of the parties entering into the agreement, including full legal names, company registration numbers, and addresses

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Definitions of key terms used throughout the agreement

4. License Grant: Scope and nature of the license, including usage rights, restrictions, and territory

5. Service Description: Detailed description of the services being licensed

6. Payment Terms: License fees, payment schedule, invoicing, and late payment consequences

7. Service Levels: Performance standards, availability requirements, and service quality metrics

8. Support and Maintenance: Details of support services and maintenance provisions

9. Intellectual Property Rights: Ownership of IP, protection of rights, and any IP indemnities

10. Confidentiality: Protection and handling of confidential information

11. Data Protection: GDPR compliance and data processing obligations

12. Warranties and Representations: Warranties regarding service performance, compliance with laws, and authority to contract

13. Liability and Indemnification: Limitation of liability and indemnification obligations

14. Term and Termination: Duration of agreement, renewal terms, and termination rights

15. General Provisions: Standard boilerplate clauses including governing law, jurisdiction, and entire agreement

Optional Sections

1. Change Management: Procedures for implementing changes to services or terms - include if service modifications are anticipated

2. Disaster Recovery: Business continuity and disaster recovery procedures - include for critical services

3. Security Requirements: Specific security standards and compliance requirements - include for services handling sensitive data

4. Audit Rights: Rights to audit service provision and compliance - include for regulated industries or critical services

5. Third-Party Rights: Rights of third parties in relation to the service - include if third-party beneficiaries are relevant

6. Insurance: Insurance requirements and coverage levels - include for high-risk services

7. Source Code Escrow: Source code escrow arrangements - include if software source code access might be needed

8. Export Control: Export control compliance - include if services involve cross-border technology transfer

Suggested Schedules

1. Service Description Schedule: Detailed technical specifications and service functionality

2. Service Level Agreement: Detailed service levels, measurement methods, and remedies

3. Pricing Schedule: Detailed pricing structure, including all fees and charges

4. Support Services Schedule: Detailed support procedures, response times, and escalation processes

5. Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures

6. Security Requirements: Detailed security standards and compliance requirements

7. Acceptable Use Policy: Terms governing acceptable use of the licensed services

8. Implementation Plan: Timeline and milestones for service implementation if relevant

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