Customer License Agreement Template for Denmark

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Customer License Agreement

Document background

The Customer License Agreement is a crucial legal document used when a software provider wishes to grant customers the right to use their software or digital products while protecting their intellectual property rights under Danish law. This agreement type is essential for any software distribution or SaaS offering in Denmark, ensuring compliance with both Danish and EU regulations, including consumer protection laws and GDPR requirements. The document establishes clear parameters for software usage, maintenance, support, and payment terms, while incorporating necessary provisions for data protection and dispute resolution. It's particularly important for businesses operating in Denmark or serving Danish customers, as it must align with specific local legal requirements while maintaining international business standards.

Suggested Sections

1. Parties: Identification of the licensor and licensee, including full legal names, registration numbers, and addresses

2. Background: Context of the agreement and brief description of the licensed product/software

3. Definitions: Detailed definitions of key terms used throughout the agreement

4. License Grant: Scope of the license, including usage rights, restrictions, and territory

5. License Fee and Payment Terms: Payment obligations, pricing, payment methods, and timing

6. Intellectual Property Rights: Ownership of IP rights and protection measures

7. User Obligations: Customer's responsibilities and usage restrictions

8. Support and Maintenance: Terms of technical support and software updates

9. Term and Termination: Duration of agreement and termination conditions

10. Data Protection: GDPR compliance and data processing terms

11. Limitation of Liability: Limits on liability and disclaimers

12. Governing Law and Jurisdiction: Application of Danish law and jurisdiction

13. General Provisions: Standard boilerplate clauses including severability, entire agreement, and assignment

Optional Sections

1. Third-Party Software: Include when the licensed software contains third-party components

2. Service Level Agreement: Include for software-as-a-service (SaaS) products

3. Export Controls: Include when software may be subject to export restrictions

4. Professional Services: Include when additional implementation or training services are offered

5. Insurance: Include for high-value or high-risk licenses

6. Source Code Escrow: Include when source code escrow arrangements are required

7. Audit Rights: Include for licenses with usage-based pricing or compliance requirements

Suggested Schedules

1. Schedule 1 - Licensed Software Description: Detailed technical specifications and functionality of the licensed software

2. Schedule 2 - Service Level Agreement: Detailed performance metrics and service levels

3. Schedule 3 - Support and Maintenance Services: Detailed description of support services and response times

4. Schedule 4 - Fee Schedule: Detailed pricing, payment terms, and any volume-based discounts

5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms

6. Appendix A - Acceptable Use Policy: Detailed rules for acceptable use of the licensed software

7. Appendix B - Technical Requirements: Minimum system requirements and technical specifications

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