Farewell Letter To Clients Template for Australia

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Key Requirements PROMPT example:

Farewell Letter To Clients

"I need a Farewell Letter to Clients for my financial advisory practice in Sydney, as I'm retiring and transferring my client portfolio to my successor effective March 1, 2025; the letter should emphasize my 25 years of service and assure clients about the smooth transition process."

Document background
A Farewell Letter To Clients is an essential professional communication tool used when a service provider or professional is departing from their current role or transitioning their business. This document, designed for use in Australian jurisdictions, serves multiple purposes: it maintains professional relationships, ensures compliance with privacy laws and industry regulations, and facilitates smooth business transitions. The letter should be used when a professional is retiring, changing firms, selling their practice, or otherwise ending their current service arrangement with clients. It typically includes appreciation for the business relationship, clear information about the transition, future service arrangements, and relevant contact details. The document must comply with Australian privacy laws, professional standards, and industry-specific regulations while maintaining a positive and professional tone.
Suggested Sections

1. Opening and Gratitude: Express sincere appreciation for the client's business and loyalty over the period of service

2. Announcement of Departure/Change: Clear statement of the changes occurring (retirement, role change, business closure, etc.) and effective date

3. Transition Plan: Explanation of what will happen to client accounts/services and who will be handling them going forward

4. Contact Information: New contact details or information about successor/replacement service provider

5. Reassurance and Continuity: Confirmation that client interests will continue to be protected and serviced appropriately

Optional Sections

1. Personal Future Plans: Include if appropriate and professional to share future career moves or retirement plans

2. Historical Highlights: Include for long-term clients to acknowledge significant milestones or achievements together

3. Referral Details: Include when specifically recommending another service provider or colleague

4. Transition Timeline: Include when the transition process involves multiple steps or dates

5. Regulatory Notifications: Include when required by industry regulations (e.g., financial services, legal, medical)

Suggested Schedules

1. Contact Information Sheet: Detailed contact information for new service providers or team members

2. Transition Timeline Document: If complex, a detailed schedule of important dates and transition steps

3. Service Continuation Form: Any forms required for clients to confirm continuation of service with new provider

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Professional Services

Financial Services

Legal Services

Healthcare

Consulting

Real Estate

Insurance

Accounting

Wealth Management

Business Advisory

Information Technology

Creative Services

Education and Training

Relevant Teams

Client Services

Professional Services

Account Management

Customer Relations

Business Development

Legal Services

Financial Advisory

Wealth Management

Practice Management

Operations

Administration

Partner Group

Senior Management

Customer Success

Relevant Roles

Business Owner

Managing Director

Senior Partner

Financial Advisor

Legal Practitioner

Medical Practitioner

Accountant

Consultant

Real Estate Agent

Insurance Broker

Wealth Manager

Business Consultant

Personal Trainer

Education Provider

Professional Service Provider

Client Relationship Manager

Portfolio Manager

Senior Associate

Practice Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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