Incident Response Form Template for United Arab Emirates

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Key Requirements PROMPT example:

Incident Response Form

"I need an Incident Response Form for our Dubai-based fintech company that specifically addresses cryptocurrency-related security incidents and complies with both UAE federal cybersecurity laws and DFSA regulations, with extra emphasis on cross-border incident reporting requirements."

Document background
The Incident Response Form is a crucial document designed for organizations operating in the UAE to document and manage security incidents in compliance with local regulations. It serves as an essential tool for meeting the requirements set forth by UAE federal cybersecurity laws, including Federal Decree-Law No. 34 of 2021, TDRA regulations, and emirate-specific data protection requirements. The form should be used immediately upon detection of any security incident to ensure proper documentation, facilitate effective response coordination, and maintain compliance with mandatory reporting obligations. It captures critical information including incident details, response actions, impact assessments, and regulatory notifications, while providing a standardized approach to incident documentation across the organization.
Suggested Sections

1. Incident Overview: Basic information including incident ID, date/time of detection, reporter details, and initial severity assessment

2. Incident Classification: Categorization of the incident type (e.g., data breach, system outage, cybersecurity attack) and initial impact assessment

3. Incident Details: Detailed description of the incident, including systems affected, data compromised, and initial symptoms observed

4. Initial Response Actions: Immediate steps taken to contain or mitigate the incident, including timestamp of actions

5. Impact Assessment: Evaluation of the incident's impact on business operations, data, systems, and stakeholders

6. Regulatory Compliance: Documentation of applicable UAE regulatory requirements and notification obligations

7. Response Team Details: List of personnel involved in incident response, including roles and contact information

8. Resolution Actions: Description of steps taken to resolve the incident and prevent recurrence

9. Communication Log: Record of all internal and external communications related to the incident

Optional Sections

1. External Vendor Involvement: Details of any third-party vendors involved in the incident or response, used when external parties are involved

2. Law Enforcement Notification: Documentation of law enforcement involvement and contact details, included when criminal activity is suspected

3. Data Privacy Impact: Specific section for incidents involving personal data breaches, required when personal data is compromised

4. Business Continuity Measures: Documentation of business continuity procedures activated, included for severe incidents affecting operations

5. Cost Impact Analysis: Assessment of financial impact and recovery costs, optional for incidents with significant financial implications

6. Media Response Plan: Communication strategy for public relations, included when public disclosure is necessary

Suggested Schedules

1. Appendix A - Evidence Collection Log: Detailed log of all evidence collected during the incident investigation

2. Appendix B - System Logs: Relevant system, security, and application logs related to the incident

3. Appendix C - Affected Assets Inventory: List of all IT assets and systems affected by the incident

4. Appendix D - Contact Directory: List of all relevant contact information for incident response team and stakeholders

5. Appendix E - Incident Timeline: Detailed chronological timeline of the incident and response actions

6. Appendix F - Post-Incident Review: Analysis of the incident response effectiveness and lessons learned

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Relevant Industries

Banking and Financial Services

Healthcare

Government and Public Sector

Telecommunications

Energy and Utilities

Technology and IT Services

Real Estate and Construction

Education

Retail and E-commerce

Transportation and Logistics

Manufacturing

Professional Services

Media and Entertainment

Insurance

Relevant Teams

Information Security

IT Operations

Legal

Compliance

Risk Management

Data Protection

Security Operations Center

Business Continuity

Internal Audit

Corporate Communications

Human Resources

Executive Leadership

Relevant Roles

Chief Information Security Officer

Information Security Manager

IT Director

Compliance Officer

Risk Manager

Data Protection Officer

Security Operations Center Manager

Incident Response Coordinator

IT Security Analyst

Legal Counsel

Chief Technology Officer

Business Continuity Manager

Privacy Officer

Security Architect

Forensics Specialist

Audit Manager

Industries
Federal Decree-Law No. 34 of 2021 on Combating Rumors and Cybercrimes: This law provides the primary framework for cybersecurity incidents and crimes in the UAE, replacing the previous 2012 cybercrime law. It covers various aspects of cybersecurity incidents and mandatory reporting requirements.
UAE Information Assurance Standards: Published by the UAE National Electronic Security Authority (NESA), these standards provide requirements for incident management and reporting procedures for government entities and critical infrastructure.
TDRA Information Security Regulations: The Telecommunications and Digital Government Regulatory Authority (TDRA) regulations that specify requirements for incident reporting and management in the telecommunications sector.
Federal Law No. 2 of 2019 on the Use of ICT in Healthcare: Specific requirements for handling and reporting incidents involving healthcare data and systems, particularly relevant if the incident involves medical information.
Dubai Data Law (Law No. 26 of 2015): For incidents occurring in Dubai, this law governs data classification and protection requirements, including incident reporting obligations.
DIFC Data Protection Law No. 5 of 2020: For companies operating in the Dubai International Financial Centre, this law includes specific requirements for data breach notification and incident reporting.
ADGM Data Protection Regulations 2021: Applicable to Abu Dhabi Global Market entities, these regulations include requirements for incident reporting and breach notification.
UAE Consumer Protection Law (Federal Law No. 15 of 2020): Relevant when incidents affect consumer data or services, including requirements for notification and consumer protection measures.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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