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Incident Response Form

Incident Response Form Template for Malaysia

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Key Requirements PROMPT example:

Incident Response Form

"I need an Incident Response Form for a Malaysian financial services company that complies with PDPA requirements and includes specific sections for cybersecurity breaches and customer data protection."

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Document background
The Incident Response Form is a critical document used by organizations operating in Malaysia to standardize the recording and reporting of security incidents, system breaches, and operational disruptions. It is designed to comply with Malaysian regulatory requirements, including the Personal Data Protection Act 2010, Computer Crimes Act 1997, and Communications and Multimedia Act 1998. The form facilitates proper documentation of incident details, immediate response actions, impact assessments, and compliance measures. It serves as both an internal management tool and an official record for regulatory reporting, ensuring that organizations maintain comprehensive documentation of incidents while meeting their legal obligations under Malaysian law.
Suggested Sections

1. Incident Details: Basic information about the incident including date, time, location, and initial detection method

2. Incident Classification: Categorization of the incident type (e.g., security breach, system failure, natural disaster, etc.)

3. Impact Assessment: Immediate and potential impacts on operations, data, systems, and stakeholders

4. Initial Response Actions: Steps taken immediately after incident discovery to contain and control the situation

5. Affected Systems/Assets: List and description of all systems, data, or physical assets affected by the incident

6. Incident Timeline: Chronological sequence of events from detection to current status

7. Contact Information: Details of key personnel involved in incident response and reporting

8. Regulatory Compliance: Identification of relevant regulatory requirements and compliance status

Optional Sections

1. Data Breach Details: Specific section for personal data breach incidents, required when personal information is compromised

2. Third Party Involvement: Details of any external parties involved or affected, used when incident involves vendors, contractors, or external stakeholders

3. Business Continuity Measures: Description of business continuity plans activated, relevant for severe incidents affecting operations

4. Media Communications: Communication strategy and prepared statements, needed for high-profile incidents requiring public disclosure

5. Insurance Claims Information: Details relevant for insurance claims, included when incident may be covered by cyber insurance

Suggested Schedules

1. Appendix A: Evidence Collection Log: Detailed log of all evidence collected during incident investigation

2. Appendix B: System Logs: Relevant system, security, or network logs related to the incident

3. Appendix C: Communication Records: Records of all internal and external communications regarding the incident

4. Appendix D: Incident Response Checklist: Standard checklist of required response actions and their completion status

5. Appendix E: Recovery Plan: Detailed plan for system and operation recovery post-incident

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant Industries

Financial Services

Healthcare

Technology

Telecommunications

Government

Education

Manufacturing

Retail

Energy

Transportation

Professional Services

Insurance

Relevant Teams

Information Security

IT Operations

Legal

Compliance

Risk Management

Data Protection

Business Continuity

Corporate Communications

Human Resources

Internal Audit

Relevant Roles

Chief Information Security Officer

IT Security Manager

Data Protection Officer

Compliance Manager

Risk Manager

Security Analyst

System Administrator

Network Engineer

Legal Counsel

Chief Technology Officer

Information Security Analyst

Incident Response Coordinator

Business Continuity Manager

IT Operations Manager

Privacy Officer

Industries
Personal Data Protection Act 2010: Malaysia's primary data protection legislation that regulates the processing of personal data in commercial transactions. Relevant for incident reporting involving personal data breaches.
Computer Crimes Act 1997: Provides legal framework for computer crimes and cybersecurity incidents in Malaysia. Essential for documenting and reporting cyber-related incidents.
Communications and Multimedia Act 1998: Regulates the communications and multimedia industry in Malaysia. Relevant for incidents involving network systems and communications infrastructure.
Digital Signature Act 1997: Governs the use of digital signatures and electronic documentation. Important for ensuring the validity of electronically submitted incident reports.
Malaysian Cyber Security Strategy (MCSS): While not legislation per se, this national framework provides guidelines for cybersecurity incident handling and reporting procedures.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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