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Social Media Agency Agreement
"I need a Social Media Agency Agreement for my tech startup that will engage an agency to manage our LinkedIn and Twitter accounts starting March 2025, with specific provisions for crisis management and performance metrics focusing on lead generation."
1. Parties: Identification and details of the agency and client
2. Background: Context of the agreement and relationship between parties
3. Definitions: Key terms used throughout the agreement including platform-specific terminology and service definitions
4. Scope of Services: Detailed description of social media services to be provided, including platforms covered and types of content
5. Term and Termination: Duration of agreement and termination conditions, including notice periods and post-termination obligations
6. Fees and Payment Terms: Compensation structure, payment schedules, and expenses policy
7. Intellectual Property Rights: Ownership and usage rights of content, materials, and brand assets
8. Confidentiality: Protection of sensitive information and trade secrets
9. Compliance and Regulations: Obligations regarding FTC guidelines, privacy laws, and platform policies
10. Representations and Warranties: Mutual assurances regarding authority, capacity, and compliance
11. Limitation of Liability: Caps on liability and exclusions of certain types of damages
12. General Provisions: Standard boilerplate clauses including governing law, notices, and assignment
1. Performance Metrics: KPIs and success metrics for social media campaigns and account management
2. Crisis Management: Procedures for handling social media crises and reputation management
3. Content Approval Process: Workflow for content review and approval, including turnaround times
4. White Labeling: Terms for agency working under client's brand name
5. Data Protection: Specific provisions for handling personal data and compliance with privacy laws
6. Training and Support: Terms for providing training or support to client's internal team
1. Schedule A - Service Level Agreement: Detailed breakdown of services, response times, and performance standards
2. Schedule B - Fee Schedule: Detailed pricing structure, rates, and additional costs
3. Schedule C - Platform-Specific Guidelines: Requirements and policies for different social media platforms
4. Schedule D - Approved Third-Party Tools: List of authorized tools, software, and applications
5. Schedule E - Content Calendar Template: Standard format for content planning and scheduling
6. Schedule F - Reporting Templates: Standard formats for performance and analytics reporting
Authors
Agreement
Approved Social Media Platforms
Business Day
Client
Client Materials
Confidential Information
Content
Content Calendar
Crisis Management Protocol
Deliverables
Effective Date
Fees
Force Majeure Event
Initial Term
Intellectual Property Rights
Key Performance Indicators (KPIs)
Marketing Strategy
Performance Reports
Personal Data
Platform Guidelines
Platform Terms
Project Manager
Renewal Term
Services
Social Media Accounts
Social Media Assets
Social Media Channels
Social Media Guidelines
Sponsored Content
Term
Third-Party Content
Third-Party Tools
User Data
User-Generated Content
Term and Renewal
Fees and Payment
Content Creation and Approval
Posting Schedule
Performance Metrics
Reporting Requirements
Intellectual Property Rights
Content Ownership
Platform Compliance
Confidentiality
Data Protection
Client Obligations
Agency Obligations
Warranties
Indemnification
Limitation of Liability
Termination
Force Majeure
Non-solicitation
Non-compete
Crisis Management
Account Access
Third-Party Tools
Amendments
Assignment
Governing Law
Dispute Resolution
Notices
Entire Agreement
Severability
Waiver
Relationship of Parties
Compliance with Laws
Insurance
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