Document background
The SaaS License Agreement serves as the primary contractual framework for cloud-based software service delivery in the United States. This document is essential when a software provider offers access to their application(s) through a cloud-based delivery model, where customers subscribe to use the software rather than purchasing it outright. The agreement covers critical aspects such as service access, usage rights, data handling, security measures, service levels, and support terms. It incorporates relevant US federal and state law requirements, including data privacy regulations, electronic commerce laws, and consumer protection provisions. The document is designed to protect both the service provider's intellectual property rights and the customer's interests while ensuring clear accountability and risk allocation between parties.
