Supply Of Services Agreement Template for Malaysia

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Key Requirements PROMPT example:

Supply Of Services Agreement

"I need a Supply of Services Agreement for my IT consulting company based in Kuala Lumpur to provide cybersecurity services to corporate clients, with specific provisions for data protection and service level agreements."

Document background
The Supply Of Services Agreement serves as a foundational document for business relationships in Malaysia where professional services are being provided on a commercial basis. This agreement is essential when one party wishes to engage another for the provision of specific services, whether they be consulting, technical, professional, or operational in nature. The document is structured to comply with Malaysian legal requirements, including the Contracts Act 1950 and relevant industry-specific regulations. It typically includes detailed provisions covering service scope, delivery standards, payment terms, intellectual property rights, and risk allocation between parties. This type of agreement is particularly important in the Malaysian business context where service relationships need to be clearly defined and documented to ensure enforceability and protect both parties' interests.
Suggested Sections

1. Parties: Identifies and provides full details of the service provider and customer, including registration numbers and registered addresses

2. Background: Sets out the context of the agreement and brief description of the parties' intentions

3. Definitions: Defines key terms used throughout the agreement for clarity and consistency

4. Scope of Services: Detailed description of the services to be provided, including any deliverables

5. Term and Duration: Specifies the commencement date and duration of the agreement, including any renewal provisions

6. Payment Terms: Details the fees, payment schedule, invoicing process, and payment methods

7. Service Provider's Obligations: Lists the key responsibilities and commitments of the service provider

8. Customer's Obligations: Outlines the customer's responsibilities and commitments

9. Confidentiality: Provisions protecting confidential information exchanged during the service relationship

10. Intellectual Property: Addresses ownership and usage rights of any IP created or used in providing the services

11. Liability and Indemnity: Sets out the liability limitations and indemnification obligations of both parties

12. Termination: Specifies circumstances and procedures for ending the agreement

13. Force Majeure: Addresses unforeseen circumstances preventing performance of obligations

14. Governing Law: Specifies Malaysian law as governing law and jurisdiction for disputes

15. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement

Optional Sections

1. Service Levels: Include when specific performance metrics and standards need to be maintained

2. Data Protection: Required when personal data processing is involved in service delivery

3. Insurance: Include when specific insurance coverage requirements are necessary

4. Non-Competition: Add when protecting against competitive activities is crucial

5. Anti-Corruption: Include for compliance with anti-bribery laws, especially in government contracts

6. Change Control: Needed when services may require modification during the contract term

7. Disaster Recovery: Important for critical services requiring business continuity planning

8. Staff and Subcontractors: Include when service delivery involves key personnel or subcontractors

Suggested Schedules

1. Schedule 1 - Service Specification: Detailed technical specifications and scope of the services

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Performance metrics, KPIs, and measurement methodology

4. Schedule 4 - Customer Materials: List of materials, equipment, or access to be provided by the customer

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Appendix A - Contact Details: Key contact information for both parties

7. Appendix B - Required Insurance: Details of insurance types and coverage levels required

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Information Technology

Professional Services

Consulting

Facilities Management

Business Process Outsourcing

Healthcare Services

Educational Services

Engineering Services

Telecommunications

Financial Services

Marketing and Advertising

Maintenance Services

Transportation and Logistics

Environmental Services

Relevant Teams

Legal

Procurement

Operations

Finance

Commercial

Compliance

Risk Management

Service Delivery

Account Management

Vendor Management

Business Development

Project Management

Relevant Roles

Legal Counsel

Procurement Manager

Contract Manager

Business Development Manager

Operations Director

Chief Financial Officer

Commercial Director

Project Manager

Compliance Officer

Risk Manager

Service Delivery Manager

Account Manager

Chief Operating Officer

Vendor Management Specialist

General Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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