1. Parties: Identification of the service provider and client, including full legal names, registration numbers, and registered addresses
2. Background: Context of the agreement, brief project overview, and the parties' intentions
3. Definitions: Detailed definitions of technical terms, project-specific terminology, and legal concepts used throughout the agreement
4. Scope of Services: Detailed description of the development services to be provided, including project objectives and deliverables
5. Service Levels: Specific, measurable performance standards and metrics that the service provider must meet
6. Project Timeline: Development phases, milestones, and delivery deadlines
7. Acceptance Criteria: Specific criteria and testing procedures for accepting deliverables
8. Change Management: Procedures for requesting, approving, and implementing changes to the scope or specifications
9. Payment Terms: Fee structure, payment schedule, and related financial terms
10. Intellectual Property Rights: Ownership and licensing of developed materials and pre-existing IP
11. Confidentiality: Protection of confidential information and trade secrets
12. Data Protection: Compliance with PDPA 2010 and data handling requirements
13. Warranties and Representations: Standard warranties regarding service quality and compliance with laws
14. Liability and Indemnification: Limitation of liability and indemnification obligations
15. Term and Termination: Agreement duration, renewal terms, and termination conditions
16. Force Majeure: Provisions for unforeseen circumstances affecting performance
17. Governing Law and Dispute Resolution: Malaysian law governance and dispute resolution procedures
