All Countries
Commercial
Subscription Service Agreement

Subscription Service Agreement Template for India

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Subscription Service Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Subscription Service Agreement

"I need a Subscription Service Agreement for my SaaS company based in Bangalore, launching a new enterprise-grade project management software in January 2025, with specific focus on data protection compliance and service level guarantees for corporate clients in India."

Celebrated by
Collaborations with
Investors
Document background
The Subscription Service Agreement is essential for businesses operating recurring service models in India's growing digital economy. This document type has become increasingly important with the rise of subscription-based business models across various sectors, from software services to content delivery. The agreement needs to comply with Indian legal requirements, including the Indian Contract Act, 1872, Information Technology Act, 2000, and Consumer Protection Act, 2019. It typically covers service scope, subscription terms, payment mechanisms, service level commitments, data protection, and termination conditions. The document is particularly crucial for businesses offering regular, ongoing services to customers, whether B2B or B2C, and needs to address both traditional and digital service delivery methods while ensuring compliance with Indian regulatory requirements.
Suggested Sections

1. Parties: Identification of the service provider and subscriber, including registered addresses and company details

2. Background: Context of the agreement and brief description of the subscription service offering

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Scope of Services: Detailed description of the subscription services being provided

5. Subscription Terms: Duration, renewal, and modification terms of the subscription

6. Payment Terms: Pricing, payment schedule, payment methods, and billing procedures

7. Service Level Commitments: Performance standards, availability guarantees, and quality metrics

8. User Access and Security: Terms regarding access credentials, security responsibilities, and acceptable use

9. Data Protection and Privacy: Data handling, privacy policies, and compliance with Indian data protection laws

10. Intellectual Property Rights: Ownership and usage rights of content, software, and related materials

11. Confidentiality: Protection of confidential information exchanged during service provision

12. Warranties and Representations: Guarantees and disclaimers regarding service quality and performance

13. Limitation of Liability: Limits on liability and exclusions of certain types of damages

14. Termination: Conditions and procedures for ending the subscription service

15. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law

16. General Provisions: Standard legal provisions including notices, assignment, and severability

Optional Sections

1. Third-Party Integrations: Terms regarding integration with third-party services or platforms, used when the service connects with other providers

2. Professional Services: Terms for additional implementation or support services, included when professional services are part of the offering

3. Service Credits: Compensation mechanism for service level failures, included for enterprise-grade services

4. Compliance Requirements: Industry-specific compliance terms, included when serving regulated industries

5. Insurance: Insurance requirements and coverage details, typically included for high-value or high-risk services

6. Disaster Recovery: Business continuity and disaster recovery procedures, included for critical services

7. User Generated Content: Terms regarding user-contributed content, included when the service allows user content

8. Beta Services: Terms for beta or trial features, included when offering pre-release functionality

Suggested Schedules

1. Service Description Schedule: Detailed technical specifications and features of the subscription service

2. Service Level Agreement (SLA): Detailed performance metrics, measurement methods, and remedies

3. Pricing Schedule: Detailed pricing tiers, usage calculations, and payment terms

4. Data Processing Agreement: Detailed terms for handling personal data in compliance with Indian law

5. Security Requirements: Detailed security protocols and requirements for service delivery

6. Support Services Schedule: Details of support levels, response times, and escalation procedures

7. Acceptable Use Policy: Detailed rules and restrictions for service usage

8. Implementation Schedule: Timeline and milestones for service implementation, if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Acceptable Use Policy
Affiliate
Agreement
Authorized User
Business Day
Confidential Information
Customer Data
Data Protection Laws
Documentation
Effective Date
Emergency Maintenance
Fees
Force Majeure Event
Initial Term
Intellectual Property Rights
Maintenance Window
Personal Data
Platform
Renewal Term
Service Credits
Service Level Agreement
Services
Service Provider
Service Provider Materials
Subscriber
Subscription Term
Support Services
System Requirements
Term
Third-Party Services
Updates
Upgrades
User Access Credentials
User Generated Content
Business Hours
Critical Incident
Data Processing Agreement
Governing Law
Implementation Services
Integration
Payment Terms
Professional Services
Scheduled Downtime
Security Breach
Service Availability
Subscription Fees
Technical Support
Usage Data
Usage Limitations
Clauses
Interpretation
Subscription Grant
Service Delivery
Access Rights
Payment Terms
Service Levels
Support Services
Data Protection
Data Security
Confidentiality
Intellectual Property
Warranties
Indemnification
Limitation of Liability
Term and Termination
Force Majeure
Assignment
Subcontracting
Variation
Entire Agreement
Severability
Notices
Governing Law
Dispute Resolution
Third Party Rights
Compliance with Laws
Anti-Corruption
Service Modifications
Acceptable Use
User Obligations
Service Credits
Audit Rights
Insurance
Non-Solicitation
Renewal
Emergency Suspension
Business Continuity
Exit Assistance
Relevant Industries

Information Technology

Software as a Service

Digital Media

E-commerce

Professional Services

Entertainment

Education Technology

Healthcare Technology

Financial Services

Telecommunications

Digital Content Distribution

Cloud Services

Relevant Teams

Legal

Sales

Business Development

Account Management

Service Delivery

Operations

Compliance

Finance

Product

Customer Success

Information Technology

Risk Management

Relevant Roles

Legal Counsel

Contract Manager

Business Development Manager

Account Executive

Service Delivery Manager

Product Manager

Compliance Officer

Privacy Officer

Sales Director

Operations Manager

Technical Account Manager

Customer Success Manager

Chief Technology Officer

Chief Financial Officer

Commercial Director

Risk Manager

Industries
Indian Contract Act, 1872: Fundamental law governing contract formation, validity, performance, and enforcement in India. Essential for establishing the basic framework of the subscription agreement.
Consumer Protection Act, 2019: Protects consumer interests, covers unfair trade practices, defines service provider obligations, and includes specific provisions for e-commerce and digital services.
Information Technology Act, 2000: Governs electronic transactions, digital signatures, and cybersecurity requirements for online services and digital contracts.
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011: Specifies requirements for handling personal data, privacy protection, and security measures for digital services.
Central Goods and Services Tax Act, 2017: Governs taxation of services, including subscription-based services, and compliance requirements for service providers.
Payment and Settlement Systems Act, 2007: Regulates payment systems and recurring payment mechanisms in India.
Competition Act, 2002: Ensures fair competition and prevents anti-competitive practices in service agreements.
Reserve Bank of India's Guidelines on Regulation of Payment Aggregators and Payment Gateways, 2020: Regulates payment processing and recurring payment mechanisms for subscription services.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Advance Subscription Agreement

An Indian law-governed agreement for advance funding in exchange for future share issuance, typically used in early-stage investments.

find out more

Private Equity Fund Subscription Agreement

An Indian law-governed agreement detailing an investor's subscription and capital commitment to a private equity fund, including investment terms and regulatory compliance requirements.

find out more

Subscription Service Contract

An Indian law-governed agreement establishing terms and conditions for subscription-based services, including service delivery, payment terms, and compliance requirements.

find out more

Short Form Subscription Agreement

A concise agreement governed by Indian law that establishes terms for subscription-based services, suitable for standardized service offerings.

find out more

Fund Subscription Agreement

A legally binding agreement under Indian law that governs an investor's subscription to units or shares in an investment fund, subject to SEBI regulations and securities laws.

find out more

Common Stock Subscription Agreement

An Indian law-governed agreement outlining terms and conditions for investors to purchase a company's common stock, subject to Companies Act 2013 requirements.

find out more

Software As A Service Subscription Agreement

An Indian law-governed agreement establishing terms for cloud-based software service provision, including service levels, data protection, and compliance requirements.

find out more

Convertible Note Subscription Agreement

An Indian law-governed agreement for issuing convertible notes to investors, detailing investment terms, conversion rights, and regulatory compliance requirements.

find out more

Unit Subscription Agreement

An Indian law-governed agreement documenting an investor's subscription to units in an investment fund, including key terms and regulatory compliance requirements.

find out more

Monthly Subscription Contract

An Indian law-governed agreement establishing terms for monthly subscription services, including payment terms, service standards, and compliance requirements.

find out more

Note Subscription Agreement

An Indian law-governed agreement detailing terms and conditions for investors' subscription to company-issued notes, including subscription amount, interest rates, and regulatory compliance requirements.

find out more

Subscription Service Agreement

An Indian law-governed agreement establishing terms for subscription-based service delivery, including payment terms, service levels, and mutual obligations.

find out more

Subscription And Shareholders Agreement

An Indian law-governed agreement that regulates share subscription terms and ongoing shareholder relationships, combining investment and governance provisions.

find out more

Loan Note Subscription Agreement

An Indian law-governed agreement documenting terms for investment in company-issued loan notes, including subscription, interest, repayment, and security terms.

find out more

Shareholder Subscription Agreement

An Indian law-governed agreement detailing terms and conditions for new share subscription, including share details, price, and investor rights.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.

Read our Privacy Policy.