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Subscription Service Agreement

Subscription Service Agreement Template for Nigeria

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Key Requirements PROMPT example:

Subscription Service Agreement

"I need a Subscription Service Agreement for my SaaS company based in Lagos, launching a new cloud-based accounting software platform in March 2025, with specific focus on data protection compliance and integration with local payment systems."

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Document background
The Subscription Service Agreement is essential for businesses operating subscription-based models in Nigeria, whether for digital services, content access, or recurring service delivery. This agreement type has become increasingly important with the growth of digital services and subscription economy in Nigeria. The document ensures compliance with Nigerian legal requirements, including the Consumer Protection Act, NDPR, and electronic commerce regulations. It outlines the relationship between service providers and subscribers, covering crucial aspects such as service delivery, payment terms, data protection, and dispute resolution. The agreement is particularly relevant for businesses offering recurring services, SaaS solutions, or subscription-based products in the Nigerian market, providing a legally sound framework for ongoing service relationships while protecting both parties' interests under Nigerian law.
Suggested Sections

1. Parties: Identification and details of the service provider and subscriber

2. Background: Context of the agreement and brief description of the subscription service

3. Definitions: Definitions of key terms used throughout the agreement

4. Service Description: Detailed description of the subscription services to be provided

5. Subscription Terms: Duration, renewal, and modification terms of the subscription

6. Payment Terms: Pricing, payment methods, billing cycles, and payment obligations

7. Service Level Requirements: Performance standards, availability, and quality metrics

8. User Access and Security: Terms governing access to the service and security requirements

9. Data Protection and Privacy: Compliance with NDPR and data handling procedures

10. Intellectual Property Rights: Ownership and usage rights of content and technology

11. Confidentiality: Protection of confidential information exchanged

12. Termination: Grounds and procedures for termination and consequences

13. Limitation of Liability: Scope of liability and limitations thereof

14. Dispute Resolution: Procedures for resolving disputes and governing law

15. General Provisions: Standard boilerplate clauses including notices, assignment, and force majeure

Optional Sections

1. Third-Party Integrations: Terms governing integration with third-party services and technologies

2. Professional Services: Additional implementation or consulting services if offered

3. Hardware Requirements: Specific hardware requirements if the service requires special equipment

4. User Generated Content: Terms governing content created by users if applicable

5. Geographic Restrictions: Territory-specific terms if service is limited to certain regions

6. Free Trial Terms: Terms governing any free trial period offered

7. Service Credits: Compensation scheme for service level failures

8. Insurance Requirements: Specific insurance obligations if required for high-risk services

Suggested Schedules

1. Schedule 1 - Service Specifications: Detailed technical specifications of the subscription service

2. Schedule 2 - Service Level Agreement: Detailed service levels, metrics, and remedies

3. Schedule 3 - Pricing and Payment Schedule: Detailed pricing tiers, payment terms, and billing procedures

4. Schedule 4 - Support Services: Support level details, response times, and escalation procedures

5. Schedule 5 - Data Processing Agreement: Detailed terms for processing personal data under NDPR

6. Schedule 6 - Acceptable Use Policy: Rules and restrictions for using the service

7. Appendix A - Technical Requirements: Minimum technical requirements for accessing the service

8. Appendix B - Contact Details: Key contacts for both parties for various purposes

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Agreement
Authorized Users
Business Day
Confidential Information
Customer Data
Documentation
Effective Date
Fees
Force Majeure Event
Initial Term
Intellectual Property Rights
Maintenance Window
Normal Business Hours
Personal Data
Platform
Renewal Term
Service Credits
Service Level Agreement
Service Level Failure
Services
Subscription Period
Subscription Plan
Support Services
System Requirements
Term
Territory
Third-Party Services
Updates
Upgrade
User Credentials
Service Provider Materials
Service Provider Systems
Subscriber Materials
Permitted Purpose
Processing
Data Protection Laws
Emergency Maintenance
Scheduled Maintenance
Service Specifications
Billing Cycle
Payment Method
Subscription Fee
Usage Limits
Access Credentials
Acceptable Use Policy
Service Environment
Integration
API
Support Hours
Response Time
Resolution Time
Clauses
Service Provision
Subscription Terms
Payment Terms
Service Levels
Data Protection
Confidentiality
Intellectual Property
Access Rights
User Obligations
Support Services
Security Requirements
Service Availability
Maintenance
Warranties
Indemnification
Limitation of Liability
Force Majeure
Term and Termination
Suspension Rights
Notice
Assignment
Subcontracting
Audit Rights
Dispute Resolution
Governing Law
Amendment
Entire Agreement
Severability
Third Party Rights
Compliance with Laws
Anti-Corruption
Insurance
Service Credits
Acceptable Use
Data Backup
Business Continuity
Exit Assistance
Relevant Industries

Software and Technology

Digital Services

Media and Entertainment

Professional Services

Healthcare

Education

Financial Services

Telecommunications

Cloud Computing

E-commerce

SaaS (Software as a Service)

Content and Publishing

Consulting Services

Relevant Teams

Legal

Commercial

Finance

Operations

Sales

Customer Success

Product

Information Technology

Compliance

Risk Management

Data Protection

Business Development

Service Delivery

Relevant Roles

Legal Counsel

Commercial Director

Chief Technology Officer

Compliance Officer

Contract Manager

Business Development Manager

Service Delivery Manager

Account Manager

Chief Financial Officer

Operations Manager

Sales Director

Product Manager

Customer Success Manager

Risk Manager

Data Protection Officer

Industries
Nigerian Contract Act: Governs the formation and enforcement of contracts, including essential elements like offer, acceptance, consideration, and capacity to contract
Consumer Protection Act 1992: Protects consumer rights, including fair pricing, quality of service, and terms of service requirements
Nigeria Data Protection Regulation (NDPR) 2019: Regulates the collection, processing, and storage of personal data of Nigerian citizens
Cybercrimes (Prohibition, Prevention, etc.) Act 2015: Governs electronic transactions and provides legal framework for cybersecurity
Central Bank of Nigeria (CBN) Guidelines on Electronic Banking: Regulates electronic payment systems and recurring payment arrangements
Electronic Commerce (Provision of Services) Regulations: Governs the provision of services through electronic means, including requirements for digital contracts
Sale of Goods Act: Although primarily for goods, relevant for hybrid services that might include both goods and services
Money Laundering (Prohibition) Act 2011: Relevant for payment processing and financial compliance in subscription services
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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