Document background
The Residential Service Agreement serves as a fundamental legal instrument in Hong Kong's property management sector, establishing the framework for service provision in residential properties. This document is essential when a property management company or service provider assumes responsibility for managing residential premises, whether for individual units or entire developments. It details the scope of services, performance standards, fee structures, and mutual obligations while ensuring compliance with Hong Kong's regulatory requirements, including the Building Management Ordinance and related legislation. The agreement is designed to protect both service providers and residents by clearly defining responsibilities, service standards, and dispute resolution procedures, while accommodating the unique characteristics of Hong Kong's residential property management practices.
