Consumer Rights Act 2015: Primary legislation for B2C contracts governing service quality standards, pricing fairness, and delivery timeframes. Includes provisions for unfair terms and consumer protection.
Supply of Goods and Services Act 1982: Establishes fundamental implied terms for service contracts, particularly the requirement for service providers to carry out their work with reasonable care and skill.
Unfair Contract Terms Act 1977: Regulates the use and enforcement of exclusion clauses in contracts, applying a reasonableness test particularly in B2B contexts.
Consumer Contracts Regulations 2013: Governs information requirements and cancellation rights, particularly important for distance selling and off-premises contracts.
Data Protection Act 2018 and UK GDPR: Establishes requirements for personal data processing, storage, and privacy protection in service delivery contexts.
Electronic Commerce Regulations 2002: Sets out specific requirements for online service provision and electronic contracting, including information disclosure requirements.
Equality Act 2010: Ensures non-discrimination in service provision and establishes requirements for service accessibility.
Modern Slavery Act 2015: Requires transparency in supply chains and establishes anti-slavery provisions relevant to service contracts.
Late Payment of Commercial Debts Act 1998: Regulates payment terms in commercial contracts and establishes statutory interest provisions for late payments.
