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Recruitment Process Outsourcing Agreement
"I need a Recruitment Process Outsourcing Agreement for my tech company to engage a global RPO provider who will handle all our technical recruitment across Europe, with specific KPIs for time-to-hire and candidate quality, starting from March 2025."
1. Parties: Details of the client company and the RPO provider
2. Background: Context of the agreement and high-level objectives
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed scope of recruitment services to be provided
5. Service Levels and KPIs: Performance metrics and measurement criteria
6. Fees and Payment Terms: Pricing structure, payment schedule, and invoicing requirements
7. Data Protection: GDPR compliance and data handling procedures
8. Confidentiality: Protection of sensitive information
9. Term and Termination: Duration and conditions for ending the agreement
10. Governing Law: Jurisdiction and applicable law
1. Volume Commitments: Minimum recruitment volumes - for large-scale RPO arrangements
2. International Services: Cross-border recruitment provisions - when recruiting across multiple jurisdictions
3. Technology Integration: ATS and HRIS integration requirements - when specific systems integration is needed
4. Transition Services: Process for transitioning from existing arrangements - when replacing an incumbent provider
1. Service Description: Detailed breakdown of services and processes
2. Service Levels: Detailed KPIs and measurement methodology
3. Fee Schedule: Detailed pricing structure and payment terms
4. Data Processing Agreement: GDPR-compliant data processing terms
5. Implementation Plan: Timeline and milestones for service deployment
6. Key Personnel: Named individuals responsible for service delivery
7. Client Policies: Relevant client policies to be followed
8. Exit Plan: Process for service transition upon termination
Authors
Affiliate
Agreement
Applicable Laws
Business Day
Candidate
Candidate Data
Charges
Client
Client Group
Client Systems
Commencement Date
Confidential Information
Data Protection Laws
Deliverables
Direct Hire
Effective Date
Force Majeure Event
Good Industry Practice
Group
Implementation Period
Initial Term
Intellectual Property Rights
Key Personnel
KPIs
Material Breach
Personal Data
Placement
Provider
Provider Personnel
Recruitment Services
Service Credits
Service Levels
Services
Specification
Term
Termination Date
Third Party Software
Transition Period
Vacancy
Working Hours
Service Levels
Fees and Payment
Data Protection
Confidentiality
Intellectual Property Rights
Term and Termination
Warranties
Indemnities
Liability
Force Majeure
Anti-Bribery
Modern Slavery
Non-Solicitation
Assignment and Subcontracting
Change Control
Dispute Resolution
Insurance
Audit Rights
Compliance with Laws
Performance Reporting
Staff Transfer
Exit Management
Business Continuity
Health and Safety
Equal Opportunities
Notices
Entire Agreement
Severability
Waiver
Third Party Rights
Governing Law and Jurisdiction
Relationship of Parties
Implementation
Volume Commitments
Service Credits
Technology and Systems
Record Keeping
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