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IT Outsourcing Agreement
"I need an IT Outsourcing Agreement for outsourcing our company's cloud infrastructure management to a third-party provider starting January 2025, with specific focus on data protection and security requirements as we handle sensitive financial data."
1. Parties: Identifies contracting parties and their registered details
2. Background: Context of the agreement and high-level business objectives
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of IT services to be provided
5. Service Levels: Performance standards and measurement criteria
6. Charges and Payment: Pricing, payment terms, and invoicing arrangements
7. Data Protection: Obligations regarding personal data processing
8. Intellectual Property Rights: Ownership and licensing of IP
9. Confidentiality: Protection of confidential information
10. Term and Termination: Duration and termination provisions
1. TUPE: Required if employees will transfer between providers
2. Foreign Law Compliance: Additional obligations for cross-border services
3. Change Control: Process for managing changes to services
4. Business Continuity: Disaster recovery and business continuity requirements
1. Service Description: Detailed specification of services and deliverables
2. Service Levels: Detailed performance metrics and measurement methods
3. Charges: Detailed pricing structure and payment mechanisms
4. Data Processing Agreement: Detailed data protection obligations and procedures
5. Exit Plan: Procedures for service transition upon termination
6. Staff Transfer Provisions: TUPE-related information and obligations
7. Security Requirements: Detailed security standards and procedures
8. Business Continuity Plan: Detailed recovery procedures and responsibilities
Authors
Acceptance Tests
Affiliate
Agreement
Applicable Law
Background IPR
Business Day
Change Control Procedure
Charges
Commencement Date
Confidential Information
Contract Year
Customer Data
Customer Materials
Data Protection Laws
Deliverables
Dispute Resolution Procedure
Documentation
Effective Date
Emergency Maintenance
Exit Plan
Force Majeure Event
Good Industry Practice
Group
Initial Term
Intellectual Property Rights
Key Personnel
Maintenance Window
Material Breach
Milestone
Personal Data
Project Plan
Related Agreements
Relief Event
Schedule
Security Requirements
Service Credits
Service Levels
Services
Software
Source Code
Specification
Sub-contractor
Term
Termination Date
Third Party Materials
Transition Period
TUPE
Working Hours
Service Levels
Implementation and Transition
Customer Obligations
Provider Obligations
Change Control
Charges and Payment
Invoicing
Performance Monitoring
Governance and Reporting
Personnel and Key Personnel
TUPE
Data Protection
Confidentiality
Intellectual Property Rights
Security
Audit Rights
Warranties
Insurance
Force Majeure
Business Continuity
Dispute Resolution
Liability and Indemnities
Term and Termination
Exit Management
Non-Solicitation
Assignment and Sub-contracting
Anti-Bribery
Modern Slavery
Competition Law
Notices
Entire Agreement
Severability
Waiver
Third Party Rights
Governing Law and Jurisdiction
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