IT Outsourcing Agreement Template for Nigeria

1. Personnel and Key Staff: Used when specific key personnel are crucial to service delivery or when staff transfer is involved

2. Transition Services: Include when complex service transition or knowledge transfer is required

3. Business Continuity and Disaster Recovery: Required for critical services where service interruption would have significant impact

4. Change Control: Include for long-term contracts where service requirements might evolve

5. Compliance with Anti-Bribery Laws: Important when dealing with government contracts or high-risk sectors

6. Exit Management: Required for complex services where detailed exit planning is necessary

7. Local Content Requirements: Include when Nigerian local content laws apply to the services

8. International Data Transfer: Required when data will be transferred outside Nigeria

9. Subcontracting: Include when service provider may need to engage subcontractors

1. Schedule 1 - Services Description: Detailed technical specifications of all IT services to be provided

2. Schedule 2 - Service Levels: Detailed service level agreements, KPIs, and measurement methodologies

3. Schedule 3 - Charges: Detailed pricing structure, rate cards, and payment milestones

4. Schedule 4 - Customer Dependencies: Detailed list of customer-provided resources and requirements

5. Schedule 5 - Security Requirements: Specific security protocols, standards, and compliance requirements

6. Schedule 6 - Data Processing Agreement: Detailed terms for personal data processing in compliance with NDPR

7. Schedule 7 - Business Continuity Plan: Detailed procedures for service continuity and disaster recovery

8. Schedule 8 - Transition Plan: Detailed timeline and responsibilities for service transition

9. Schedule 9 - Approved Subcontractors: List of pre-approved subcontractors and their roles

10. Schedule 10 - Exit Plan: Detailed procedures and responsibilities for contract termination