Maintenance Support Agreement Template for Denmark

1. Equipment Specific Terms: Used when maintenance covers specific physical equipment or machinery

2. Software Maintenance Terms: Included when the agreement covers software maintenance and updates

3. Spare Parts Provision: Required when the agreement includes supply and management of spare parts

4. Security Requirements: Necessary when maintenance involves access to sensitive areas or systems

5. Data Processing Agreement: Required when maintenance activities involve processing personal data under GDPR

6. Insurance Requirements: Detailed insurance obligations when high-value equipment or high-risk activities are involved

7. Environmental Compliance: Included when maintenance activities have environmental implications

8. Training and Documentation: When the agreement includes training services or maintenance documentation requirements

1. Schedule A - Service Level Agreement: Detailed metrics and standards for service performance

2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule C - Maintenance Specifications: Technical details of maintenance procedures and requirements

4. Schedule D - Equipment/Systems List: Inventory of equipment or systems covered by the agreement

5. Schedule E - Contact Details and Escalation Procedures: Key contacts and procedures for issue escalation

6. Schedule F - Reporting Requirements: Format and frequency of maintenance reports and documentation

7. Appendix 1 - Service Request Procedures: Procedures for requesting and logging maintenance services

8. Appendix 2 - Health and Safety Requirements: Specific safety procedures and requirements for maintenance work