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Preventative Maintenance Agreement
1. Parties: Identification of the service provider and the customer, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, including brief description of customer's business and maintenance needs
3. Definitions: Key terms used throughout the agreement, including technical terminology specific to the maintenance services
4. Scope of Services: Detailed description of the preventative maintenance services to be provided, including frequency and nature of inspections
5. Service Provider's Obligations: Comprehensive list of the maintenance provider's responsibilities, including quality standards and response times
6. Customer's Obligations: Customer's responsibilities, including providing access, information, and maintaining basic operational conditions
7. Service Levels: Specific performance metrics, maintenance schedules, and response times for different types of maintenance activities
8. Fees and Payment: Pricing structure, payment terms, and any provisions for price adjustments
9. Term and Termination: Duration of the agreement, renewal provisions, and circumstances for termination
10. Liability and Insurance: Allocation of risks, limitation of liability, and required insurance coverage
11. Force Majeure: Circumstances excusing performance and procedures for handling force majeure events
12. Confidentiality: Protection of confidential information exchanged during the service provision
13. Governing Law and Jurisdiction: Specification of Danish law as governing law and jurisdiction for dispute resolution
14. General Provisions: Standard boilerplate clauses including notices, entire agreement, and amendments
1. Emergency Services: Additional provisions for emergency maintenance services outside regular preventative maintenance scope
2. Spare Parts: Specific terms regarding the supply, storage, and pricing of spare parts if not included in main maintenance fee
3. Training: Provisions for training customer's personnel in basic maintenance procedures
4. Warranty: Specific warranties for maintenance work and any replaced parts, if not covered in main obligations
5. Data Protection: Specific provisions required if maintenance involves access to personal data or sensitive systems
6. Environmental Compliance: Special provisions regarding environmental regulations and waste handling
7. Subcontractors: Terms governing the use and management of subcontractors for specific maintenance tasks
8. Equipment Loan: Terms for any temporary equipment provided during maintenance activities
1. Schedule 1 - Equipment List: Detailed list of equipment covered under the maintenance agreement
2. Schedule 2 - Maintenance Specifications: Detailed technical specifications for each type of maintenance service
3. Schedule 3 - Service Level Agreement: Detailed performance metrics, response times, and related penalties/remedies
4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, including any variable charges and price adjustment mechanisms
5. Schedule 5 - Key Personnel: List of key personnel from both parties responsible for contract management
6. Schedule 6 - Site Access Procedures: Specific procedures for accessing customer sites and security requirements
7. Schedule 7 - Reporting Requirements: Templates and specifications for maintenance reports and documentation
8. Appendix A - Health and Safety Requirements: Specific health and safety procedures and requirements for maintenance activities
Authors
Applicable Law
Authorized Personnel
Business Day
Commencement Date
Confidential Information
Corrective Maintenance
Customer
Customer Representative
Emergency Maintenance
Equipment
Equipment Location
Fees
Force Majeure Event
Good Industry Practice
Initial Term
Intellectual Property Rights
Key Personnel
Maintenance Schedule
Maintenance Services
Normal Business Hours
Normal Wear and Tear
Operating Environment
Planned Maintenance
Preventative Maintenance
Response Time
Service Levels
Service Provider
Service Provider Representative
Site
Spare Parts
Specifications
System
Term
Termination Date
Working Hours
Work Order
Maintenance Log
Performance Standards
Quality Standards
Regular Inspection
Safety Procedures
Service Report
Technical Documentation
Warranty Period
Services Scope
Term and Duration
Service Provider Obligations
Customer Obligations
Service Levels
Fees and Payment
Performance Standards
Access Rights
Health and Safety
Equipment and Materials
Quality Assurance
Reporting Requirements
Staff and Personnel
Subcontracting
Warranties
Liability and Indemnification
Insurance
Intellectual Property
Confidentiality
Data Protection
Force Majeure
Termination
Dispute Resolution
Governing Law
Assignment
Notices
Entire Agreement
Severability
Amendments
Force Majeure
Compliance with Laws
Environmental Requirements
Emergency Procedures
Documentation Requirements
Training and Support
Spare Parts and Materials
Response Times
Maintenance Records
Site Access
Work Safety
Quality Control
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