Maintenance And Service Contract Template for Denmark

1. Data Protection: Required when personal data processing is involved, ensuring GDPR compliance

2. Intellectual Property Rights: Needed when maintenance involves software or proprietary systems

3. Emergency Services: Include for critical maintenance services requiring 24/7 availability

4. Environmental Compliance: Required for services with environmental impact or specific regulations

5. Subcontracting: Include when service provider may need to engage subcontractors

6. Training and Documentation: Required when service includes training client's staff or maintaining documentation

7. Spare Parts and Materials: Include when service provider supplies replacement parts or materials

8. Change Management: Needed for complex services requiring formal change procedures

9. Security Requirements: Include when services involve access to secure facilities or systems

1. Schedule A - Service Specification: Detailed technical specifications of maintenance and service tasks

2. Schedule B - Service Levels and KPIs: Specific performance metrics and service level requirements

3. Schedule C - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

4. Schedule D - Equipment List: Inventory of equipment covered by the maintenance agreement

5. Schedule E - Maintenance Schedule: Timing and frequency of routine maintenance activities

6. Schedule F - Contact Details: Key contacts and escalation procedures for both parties

7. Schedule G - Site Access Procedures: Protocols for accessing client premises and facilities

8. Appendix 1 - Health and Safety Requirements: Specific safety procedures and requirements

9. Appendix 2 - Required Qualifications: Details of required certifications and qualifications for service personnel