Software Usage Agreement Template for United Arab Emirates

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Key Requirements PROMPT example:

Software Usage Agreement

"I need a Software Usage Agreement for a cloud-based accounting software that will be licensed to UAE-based small businesses starting March 2025, with specific provisions for data protection and local server hosting requirements."

Document background
The Software Usage Agreement is a critical legal document used to establish the contractual relationship between software providers and users in the United Arab Emirates. This agreement is essential when any organization or individual wishes to use software products, whether installed locally or accessed through cloud services. The document must comply with UAE's federal laws, including Federal Decree Law No. 45 of 2021 on data protection, Federal Law No. 1 of 2006 on electronic transactions, and relevant intellectual property legislation. It should be used whenever software is being licensed for use in the UAE, whether for business or personal purposes, and needs to address specific local requirements regarding electronic contracts, data sovereignty, and consumer protection. The agreement typically includes comprehensive terms on usage rights, restrictions, fees, support services, and compliance obligations.
Suggested Sections

1. Parties: Identification of the parties entering into the agreement, including full legal names, addresses, and registration details

2. Background: Context of the agreement and brief description of the software and its intended use

3. Definitions: Detailed definitions of terms used throughout the agreement

4. License Grant: Scope and nature of the software license, including usage rights and restrictions

5. Term and Termination: Duration of the agreement and circumstances for termination

6. Fees and Payment: License fees, payment terms, and any recurring charges

7. User Obligations: Customer's responsibilities regarding software use, security, and access control

8. Intellectual Property Rights: Protection of IP rights and ownership declarations

9. Data Protection and Privacy: Compliance with UAE data protection laws and data handling requirements

10. Confidentiality: Protection of confidential information and trade secrets

11. Warranties and Disclaimers: Software performance warranties and limitations

12. Limitation of Liability: Caps on liability and exclusions aligned with UAE law

13. Governing Law and Jurisdiction: Application of UAE law and dispute resolution procedures

Optional Sections

1. Third-Party Software: Include when the software incorporates third-party components, detailing additional terms and licenses

2. Professional Services: Include when implementation or training services are provided alongside the software

3. Service Levels: Include when specific performance metrics and service levels are guaranteed

4. Disaster Recovery: Include for business-critical software requiring specific recovery procedures

5. Export Control: Include when software is subject to international export restrictions

6. Source Code Escrow: Include when source code escrow arrangements are required

7. Healthcare Compliance: Include when software processes health-related data, ensuring compliance with UAE healthcare IT laws

Suggested Schedules

1. Software Description: Detailed technical specifications and functionality of the software

2. License Metrics: Specific usage metrics, user counts, and licensing parameters

3. Fee Schedule: Detailed breakdown of all fees, including license, maintenance, and support costs

4. Service Level Agreement: Technical performance metrics, support response times, and remedies

5. Security Requirements: Specific security standards and protocols to be followed

6. Acceptable Use Policy: Detailed rules and restrictions for software usage

7. Data Processing Terms: Detailed data handling procedures and compliance requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Technology

Financial Services

Healthcare

Retail

Education

Government

Manufacturing

Professional Services

Telecommunications

E-commerce

Real Estate

Construction

Energy

Media and Entertainment

Relevant Teams

Legal

Information Technology

Procurement

Compliance

Information Security

Risk Management

Operations

Finance

Digital Transformation

Enterprise Architecture

Relevant Roles

Chief Technology Officer

IT Director

Legal Counsel

Procurement Manager

Information Security Officer

Software Asset Manager

Compliance Officer

Contract Manager

Risk Manager

Technology Procurement Specialist

Digital Transformation Manager

Enterprise Architect

Operations Director

Project Manager

Systems Administrator

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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