Master Service Agreement And Statement Of Work Template for United Arab Emirates

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Master Service Agreement And Statement Of Work

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Master Service Agreement And Statement Of Work

"I need a Master Service Agreement and Statement of Work for an IT services company based in Dubai providing cloud infrastructure services to financial institutions in the UAE, with specific emphasis on data protection and financial services regulatory compliance."

Document background
The Master Service Agreement And Statement of Work is essential for businesses operating in the UAE that require a structured approach to service delivery relationships. This document type is particularly relevant in the UAE's dynamic business environment, where companies need flexibility in service arrangements while maintaining legal compliance. It provides a foundation for ongoing service relationships by combining a comprehensive master agreement with project-specific statements of work, allowing parties to establish general terms once while efficiently agreeing to multiple specific engagements over time. The document must comply with UAE federal laws, including the Civil Code and Commercial Code, and considers specific requirements for different industry sectors, data protection, and commercial relationships in the UAE context. It's especially useful for long-term service relationships where scope, pricing, and deliverables may vary across different projects or phases.
Suggested Sections

1. Parties: Detailed identification of the contracting parties, including full legal names, addresses, and registration details as per UAE requirements

2. Background: Context of the agreement, relationship between parties, and general purpose of the service arrangement

3. Definitions: Comprehensive definitions of terms used throughout the agreement, including specific UAE legal terminology where relevant

4. Scope of Services: General framework for services to be provided under the MSA, with reference to specific SOWs

5. SOW Process: Procedures for creating, approving, and executing Statements of Work

6. Term and Termination: Duration of the MSA, renewal provisions, and termination rights compliant with UAE law

7. Payment Terms: Pricing principles, invoicing procedures, payment terms, and currency considerations

8. Service Provider Obligations: Core obligations, service standards, and compliance requirements

9. Client Obligations: Client responsibilities, cooperation requirements, and support obligations

10. Intellectual Property Rights: Ownership and licensing of IP, aligned with UAE IP laws

11. Confidentiality: Protection of confidential information and trade secrets

12. Data Protection: Compliance with UAE data protection laws and data handling requirements

13. Liability and Indemnification: Limitation of liability and indemnification provisions permitted under UAE law

14. Force Majeure: Events excusing performance, adapted to UAE legal context

15. Governing Law and Dispute Resolution: UAE law governance and dispute resolution procedures

16. General Provisions: Standard boilerplate clauses adapted for UAE legal requirements

Optional Sections

1. Compliance with Islamic Law: Required when parties wish to ensure Shariah compliance or when dealing with Islamic financial institutions

2. Foreign Ownership Provisions: Needed when service provider is a foreign entity, addressing UAE foreign ownership restrictions

3. Security Requirements: Required for services involving sensitive data or critical infrastructure

4. Change Control: Recommended for complex or long-term service arrangements

5. Business Continuity: Important for critical services or regulated industries

6. Anti-Corruption Compliance: Recommended for international service providers or government-related projects

7. Local Content Requirements: Needed when dealing with government entities or regulated sectors

8. Environmental Compliance: Required for services with environmental impact or in regulated industries

9. Insurance Requirements: Important for high-risk services or when required by specific industries

Suggested Schedules

1. Template Statement of Work: Standard format for all project-specific SOWs

2. Service Levels and KPIs: Detailed service level requirements and measurement criteria

3. Rate Card: Standard pricing and rate information for services

4. Data Processing Agreement: Detailed data handling and protection requirements

5. Security Requirements: Specific security protocols and requirements

6. Approved Subcontractors: List of pre-approved subcontractors and their scope

7. Technical Requirements: Detailed technical specifications and standards

8. Change Request Template: Standard format for requesting and documenting changes

9. Required Insurance Coverage: Detailed insurance requirements and minimum coverage levels

10. Contact Details and Escalation Matrix: Key personnel and escalation procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Information Technology

Professional Services

Construction and Engineering

Management Consulting

Financial Services

Healthcare

Education

Telecommunications

Oil and Gas

Real Estate

Manufacturing

Logistics and Transportation

Media and Entertainment

Retail and Consumer Services

Relevant Teams

Legal

Procurement

Operations

Commercial

Finance

Risk and Compliance

Project Management Office

Business Development

Technical Services

Account Management

Service Delivery

Relevant Roles

Chief Executive Officer

Chief Legal Officer

General Counsel

Legal Director

Commercial Director

Procurement Manager

Contract Manager

Project Manager

Operations Director

Business Development Manager

Risk Manager

Compliance Officer

Technical Director

Service Delivery Manager

Account Manager

Finance Director

Industries
UAE Federal Law No. 5 of 1985 (Civil Code): Fundamental law governing contracts, obligations, and civil transactions in the UAE. Contains provisions on contract formation, validity, interpretation, and termination.
UAE Federal Law No. 18 of 1993 (Commercial Code): Regulates commercial transactions and business relationships. Relevant for service agreements between commercial entities.
UAE Federal Law No. 8 of 1980 (Labor Law): Important for distinguishing between service agreements and employment relationships, ensuring compliance with labor regulations.
UAE Federal Law No. 2 of 2015 (Commercial Companies Law): Governs corporate entities and their capacity to enter into contracts. Relevant for verifying party authority and legal status.
UAE Federal Law No. 18 of 1981 (Commercial Agency Law): May be relevant if the service agreement involves agency relationships or commercial representation.
UAE Federal Law No. 4 of 2012 (Competition Law): Relevant for non-compete clauses and exclusive service arrangements.
UAE Federal Law No. 1 of 2006 (Electronic Commerce Law): Important if the services involve electronic transactions or if the agreement will be executed electronically.
UAE Federal Law No. 31 of 2021 (Data Protection Law): Essential for provisions relating to data handling, privacy, and confidentiality in service delivery.
UAE Federal Decree Law No. 33 of 2021 (Labor Law Amendment): Recent updates to labor regulations that may affect service relationship classification and terms.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Statement Of Work And Scope Of Work

A UAE-governed contractual document that details project specifications, deliverables, and performance criteria between contracting parties.

find out more

Scope Of Work For Consultant

UAE-governed document defining consultant deliverables, responsibilities, and performance expectations within a specific project or engagement scope.

find out more

SOW For Software Development

UAE-compliant Statement of Work template for software development projects, incorporating local technology laws and commercial regulations.

find out more

Time And Materials SOW

find out more

SOW Service Agreement

A UAE law-governed agreement detailing specific service scope, deliverables, and commercial terms between a service provider and customer.

find out more

Work Confidentiality Agreement

UAE-governed confidentiality agreement establishing employee obligations to protect employer's confidential information during and after employment.

find out more

Professional Services Scope Of Work

UAE-compliant template for professional services engagements, defining scope, deliverables, and commercial terms under UAE law.

find out more

Software Scope Of Work

find out more

Consulting SOW

find out more

Consulting Scope Of Work

find out more

Scope Of Work

find out more

Staff Augmentation SOW

UAE-compliant Statement of Work template for staff augmentation services, aligned with UAE Federal Labor Law requirements.

find out more

Staff Confidentiality Agreement

UAE-governed confidentiality agreement between employer and employee establishing obligations for protecting company confidential information under UAE labor law.

find out more

Master Service Agreement And Statement Of Work

UAE-governed master services agreement with statement of work framework for establishing service delivery terms and project-specific details.

find out more

Employment Statement Letter

UAE-compliant employment statement letter outlining key employment terms and conditions under UAE Federal Decree-Law No. 33 of 2021.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.