Master Service Agreement And Statement Of Work Template for England and Wales

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Master Service Agreement And Statement Of Work

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Master Service Agreement And Statement Of Work

"I need a Master Service Agreement and Statement of Work for providing IT consulting services to a large financial institution in London, with specific provisions for data security and regulatory compliance, and the ability to add multiple SOWs for different projects throughout 2025."

Document background
The Master Service Agreement and Statement of Work structure is commonly used when parties anticipate an ongoing business relationship involving multiple projects or service engagements. This contract type, governed by English and Welsh law, provides efficiency by establishing standard terms in the MSA while allowing flexibility through project-specific SOWs. It's particularly valuable for complex service arrangements where scope, deliverables, and pricing may vary across different engagements while maintaining consistent legal and commercial protections. The framework supports both traditional and agile delivery methodologies, incorporating necessary compliance requirements and risk allocation mechanisms.
Suggested Sections

1. Parties: Identification and details of contracting parties

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Services: Description of services to be provided under the MSA framework

5. Term and Termination: Duration of the agreement and circumstances for termination

6. Charges and Payment: Pricing structure, payment terms, invoicing requirements and procedures

7. Intellectual Property Rights: Ownership and licensing of pre-existing and newly created IP

8. Confidentiality: Protection and handling of confidential information

9. Data Protection: Compliance with GDPR and data protection laws

10. Liability and Indemnification: Risk allocation, liability caps, and indemnification obligations

Optional Sections

1. Change Control: Process for managing changes to services or agreement terms

2. Force Majeure: Provisions for handling unforeseeable circumstances preventing performance

3. TUPE: Provisions relating to transfer of employees

4. Business Continuity: Disaster recovery and service continuation requirements

5. Compliance with Laws: Specific regulatory compliance obligations

6. Insurance: Required insurance coverage and limits

Suggested Schedules

1. Schedule 1 - Statement of Work Template: Template for detailed description of specific services, deliverables, and timelines

2. Schedule 2 - Service Levels: Detailed performance metrics, service standards and remedies

3. Schedule 3 - Rate Card: Detailed pricing, rates and charging structure

4. Schedule 4 - Data Processing Agreement: Detailed data protection obligations and procedures

5. Schedule 5 - Change Control Procedure: Detailed process for requesting and implementing changes

6. Schedule 6 - Key Personnel: Details of key staff members and their roles

7. Schedule 7 - Exit Management: Procedures and obligations for service transition upon termination

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries
Relevant Teams
Relevant Roles
Industries

Contracts (Rights of Third Parties) Act 1999: Core legislation governing how third parties may enforce terms of a contract. Essential for defining scope of contractual rights and obligations beyond immediate parties.

Supply of Goods and Services Act 1982: Establishes implied terms in contracts for the supply of goods and services, including requirements for reasonable care, skill, and fitness for purpose.

Unfair Contract Terms Act 1977: Regulates clauses that exclude or limit liability, particularly important for limitation of liability and indemnity provisions in MSAs.

Consumer Rights Act 2015: Relevant if B2C elements exist, setting out consumer rights and business obligations in service provision.

UK General Data Protection Regulation: Post-Brexit data protection regulation governing how personal data must be handled, processed, and protected.

Data Protection Act 2018: UK's implementation of data protection standards, working alongside UK GDPR to regulate personal data processing.

Privacy and Electronic Communications Regulations: Specific rules for privacy in electronic communications, relevant for digital service provision.

Employment Rights Act 1996: Fundamental employment legislation affecting service agreements involving staff transfers or employment-related services.

IR35 Legislation: Tax rules affecting contracts with contractors/consultants, crucial for determining employment status for tax purposes.

Agency Workers Regulations 2010: Governs rights of agency workers, relevant if temporary staff are involved in service delivery.

Copyright, Designs and Patents Act 1988: Principal legislation governing intellectual property rights, crucial for IP ownership and licensing provisions.

Trade Marks Act 1994: Governs trademark protection and usage, important for brand protection and licensing in service agreements.

Late Payment of Commercial Debts (Interest) Act 1998: Sets statutory interest rates for late payments in commercial transactions.

Late Payment of Commercial Debts Regulations 2013: Additional rules on payment terms and compensation for late payment in commercial contracts.

Bribery Act 2010: Anti-corruption legislation requiring adequate procedures to prevent bribery, affecting compliance provisions.

Modern Slavery Act 2015: Requires businesses to ensure no slavery or human trafficking in their supply chains, affecting compliance requirements.

Competition Act 1998: Regulates anti-competitive behavior, relevant for exclusivity and restriction clauses.

Electronic Communications Act 2000: Governs electronic signatures and electronic commerce, important for contract execution.

Common Law - Consideration: Legal principle requiring exchange of value for contract validity.

Common Law - Offer and Acceptance: Fundamental principles determining how and when a contract is formed.

Common Law - Breach of Contract: Principles governing what constitutes breach and consequences thereof.

Common Law - Remedies and Damages: Legal principles determining available remedies and calculation of damages for contract breaches.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Master Service Agreement Software

find out more

Master Service Agreement And Statement Of Work

A legal framework under English and Welsh law that combines overarching terms (MSA) with project-specific details (SOW) for service delivery arrangements.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.