Document background
This Master Service Agreement And Statement of Work template is designed for use in the Australian jurisdiction where parties intend to establish a long-term service delivery relationship. It provides a comprehensive framework for service engagement while maintaining flexibility through project-specific Statements of Work. The document is particularly suitable when a service provider will be delivering multiple projects or ongoing services to a client over time, requiring a stable foundation of terms while allowing for variation in specific service requirements. It incorporates key Australian legal principles and regulatory requirements, including those relating to consumer protection, privacy, and fair trading. The structure supports both straightforward service arrangements and complex multi-service relationships, with provisions for governance, service levels, and risk allocation appropriate to the Australian business environment.
