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Staff Augmentation SOW

Staff Augmentation SOW Template for United Arab Emirates

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Key Requirements PROMPT example:

Staff Augmentation SOW

"I need a Staff Augmentation SOW for providing 5 senior software developers to a banking client in Dubai, starting March 2025, with specific provisions for handling confidential financial data and on-site/remote hybrid working arrangements."

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Document background
The Staff Augmentation SOW is essential for organizations operating in the UAE that require temporary or project-based personnel resources while maintaining compliance with local labor laws. This document type is particularly relevant in the context of the UAE's growing market for flexible workforce solutions and specialized talent. The Staff Augmentation SOW template incorporates crucial elements required by UAE Federal Law No. 33 of 2021 and related regulations, including provisions for worker classification, visa requirements, and employment terms. It serves as a comprehensive framework for defining the scope of services, commercial terms, and operational requirements while ensuring proper governance and risk management in staff augmentation arrangements. The document is designed to protect both the client organization and the service provider while facilitating efficient resource deployment in compliance with UAE regulatory requirements.
Suggested Sections

1. Parties: Identification of the service provider and client, including their full legal names, addresses, and registration details

2. Background: Context of the agreement, relationship between parties, and general purpose of the staff augmentation arrangement

3. Definitions: Key terms used throughout the SOW, including technical terms, project-specific terminology, and defined roles

4. Scope of Services: Detailed description of the services to be provided, including roles, responsibilities, and deliverables

5. Personnel Requirements: Specific skills, qualifications, and experience requirements for the augmented staff

6. Term and Timeline: Duration of the engagement, including start date, end date, and any extension provisions

7. Commercial Terms: Pricing, payment terms, invoicing schedule, and any performance-based incentives

8. Service Levels: Performance metrics, quality standards, and reporting requirements

9. Governance and Management: Oversight structure, reporting relationships, and communication protocols

10. Compliance Requirements: Obligations to comply with UAE labor laws, visa requirements, and other regulatory matters

11. Confidentiality: Protection of confidential information and trade secrets as per UAE laws

12. Intellectual Property Rights: Ownership and usage rights of work products created during the engagement

13. Termination: Conditions and process for early termination, notice periods, and consequences

14. General Provisions: Standard legal clauses including governing law, dispute resolution, and notices

Optional Sections

1. Knowledge Transfer: Required when there is a need for specific provisions regarding training and knowledge sharing between augmented staff and client team

2. Security Requirements: Include when dealing with sensitive data or systems access requirements

3. Business Continuity: Necessary when services are critical to client operations and require backup/contingency planning

4. Equipment and Resources: Include when specific provisions are needed regarding tools, software, or hardware provision

5. Travel Requirements: Add when the role requires travel between locations or client sites

6. Performance Incentives: Optional section for defining bonus structures or performance-based rewards

7. Transition Services: Include when specific provisions are needed for handover at the end of the engagement

8. Insurance Requirements: Add when specific insurance coverage needs to be maintained by either party

Suggested Schedules

1. Schedule A - Services Description: Detailed breakdown of services, deliverables, and specific responsibilities

2. Schedule B - Rate Card: Detailed pricing structure, rates for different roles/levels, and any volume discounts

3. Schedule C - Service Levels: Detailed service level agreements, KPIs, and measurement criteria

4. Schedule D - Required Personnel: Detailed profiles, qualifications, and experience requirements for each role

5. Schedule E - Compliance Checklist: List of specific UAE regulatory requirements and compliance measures

6. Appendix 1 - Reporting Templates: Standard formats for progress reports, time sheets, and performance reports

7. Appendix 2 - Security Protocols: Detailed security procedures and requirements if applicable

8. Appendix 3 - Escalation Matrix: Contact details and escalation procedures for various scenarios

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Agreement
Affiliate
Applicable Law
Authorized Representative
Background IP
Business Day
Charges
Client
Client Group
Client Materials
Confidential Information
Contract Period
Deliverables
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Materials
Ministry
Personnel
Project Manager
Resources
Services
Service Provider
Service Levels
SOW
Staff Augmentation Services
Start Date
Term
Territory
Third Party Materials
UAE
Work Product
Working Day
Working Hours
Performance Standards
Project Site
Quality Standards
Replacement Personnel
Security Requirements
Service Credits
Service Provider Personnel
Specification
Subsidiary
Technical Standards
Termination Date
Time Sheet
Visa Requirements
Knowledge Transfer Plan
Transition Period
Exit Plan
Clauses
Parties
Recitals
Definitions
Scope of Services
Term and Duration
Personnel Requirements
Service Levels
Charges and Payment
Invoicing
Performance Standards
Compliance with Laws
Visa and Immigration
Working Hours
Reporting Requirements
Personnel Replacement
Training and Knowledge Transfer
Quality Assurance
Management and Supervision
Security Requirements
Confidentiality
Data Protection
Intellectual Property Rights
Warranties
Indemnification
Insurance
Force Majeure
Termination
Exit Management
Non-Solicitation
Assignment and Subcontracting
Dispute Resolution
Governing Law
Health and Safety
Equipment and Resources
Access and Facilities
Change Control
Audit Rights
Service Credits
Business Continuity
Notices
Entire Agreement
Severability
Waiver
Third Party Rights
Counterparts
Relevant Industries

Information Technology

Engineering

Construction

Financial Services

Healthcare

Telecommunications

Oil and Gas

Professional Services

Digital Media

Manufacturing

Retail

Education

Relevant Teams

Legal

Human Resources

Procurement

Operations

Project Management Office

Finance

Compliance

Commercial

Talent Acquisition

Risk Management

Relevant Roles

Procurement Manager

Legal Counsel

HR Director

Project Manager

Contract Administrator

Talent Acquisition Manager

Operations Director

Commercial Manager

Compliance Officer

Resource Manager

Business Unit Head

Finance Director

Industries
UAE Federal Law No. 33 of 2021 (Labor Law): The primary legislation governing employment relationships in the UAE, covering working hours, leave entitlements, termination provisions, and general employment terms
UAE Federal Law No. 44 of 2021: Law regulating entry and residence of foreigners, relevant for visa requirements and work permits for expatriate staff
UAE Federal Law No. 5 of 1985 (Civil Code): Governs contractual relationships and obligations between parties, including service agreements and commercial relationships
UAE Federal Law No. 7 of 2002 (Copyright Law): Regulations concerning intellectual property rights and protection, crucial for defining ownership of work products
UAE Federal Law No. 19 of 2018 (FDI Law): Relevant for understanding foreign ownership restrictions and requirements if the staff augmentation involves foreign companies
UAE Ministerial Resolution No. 43 of 2022: Implementing regulations of the Labor Law, providing detailed guidelines on employment contracts and work arrangements
DIFC/ADGM Employment Laws: If the staff augmentation takes place in free zones, their specific employment regulations must be considered
UAE Federal Law No. 2 of 2015 (Commercial Companies Law): Relevant for understanding corporate structuring and commercial relationships between entities
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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