Legal AI streamlines customer support by quickly generating accurate responses to legal queries. Genie AI's platform enables support teams to draft, review, and customize legal documents swiftly, reducing response times and improving overall efficiency in handling customer legal inquiries.
Legal AI for Customer Support Teams
Enhance customer satisfaction with AI-powered contract management and legal assistance
Genie was so intuitive, and easy to use, allowed me to not only review but adjust my document so that my clients and me were protected and expectations were clear.
Swift resolution, happy customers
Contract complexities slow support
Quickly address customer inquiries with AI-powered contract insights, reducing response times and improving satisfaction.
Instant answers, confident support
Customer support often struggles with complex contract terms, leading to delayed responses and frustrated customers.
Empower your support team with intelligent legal tools
Access contract details instantly, empowering your team to provide accurate, confident responses to customer queries.
Book your personalised demo now
Customer support
Streamline legal inquiries and enhance client satisfaction with AI-powered assistance.
Ease of adoption
Seamlessly integrate AI-powered legal tools into your workflow, minimizing disruption and maximizing productivity.
Automatic Legal Document Formatting
Streamline your legal document creation with AI-powered formatting, ensuring consistency and professionalism.
Trusted by 140+ Customer Support Professionals
Collaborations with
How Genie AI reduced drafting time by 75% for a legal firm
Get answers to some
Frequently Asked Questions
Genie AI helps mitigate risks in customer support by enabling quick drafting of accurate, compliant responses. It ensures consistency in communication, reduces liability from misinformation, and helps maintain data privacy. Legal teams can use Genie to create and update support scripts, addressing evolving legal concerns efficiently.
Genie AI empowers teams to draft customer service agreements efficiently. Our AI-powered editor suggests relevant clauses, ensures compliance, and streamlines the drafting process. This allows customer support teams to create tailored agreements quickly while maintaining legal accuracy.
Genie AI enhances customer support documentation by leveraging AI to draft, edit, and refine policies and guidelines. It streamlines the creation process, ensures consistency across documents, and helps teams quickly update materials to reflect new procedures or regulations, boosting efficiency and accuracy in customer-facing information.
Genie AI can help teams draft clearer, more consistent customer support policies and terms. This may reduce misunderstandings and potential liability issues. However, it's not a guarantee against all risks. Always consult legal experts for specific liability concerns.
Genie AI can enhance customer complaint resolution by quickly drafting tailored responses and agreements. It analyzes complaint patterns, suggests solutions, and helps create consistent, legally-sound replies. This streamlines the process, reducing response times and improving customer satisfaction while maintaining legal compliance.
Genie AI empowers support teams with AI-driven legal knowledge. Create custom templates and clause libraries for compliance topics. Use Genie's collaboration tools to share and update guidelines. Leverage AI-assisted drafting to ensure consistent, compliant responses across the team.
AI enhances customer support but won't fully replace humans. Genie AI empowers teams with efficient tools, allowing representatives to focus on complex issues and personal interactions. The future lies in human-AI collaboration, not replacement.
Genie AI empowers teams to efficiently analyze service level agreements. Its AI-driven contract review capabilities highlight key terms, obligations, and potential issues. This enables customer support teams to quickly grasp SLA requirements and ensure compliance, enhancing service delivery and client satisfaction.
Download our whitepaper on the future of AI in Legal
HIGHLY TRUSTED BY 8,000+ LEGAL TEAMS
The cost of drafting high-quality legal drafting for start-ups can be substantial. When searching for a solution to this problem, I thought of Genie. They offer an excellent, user-friendly platform that allows us to draft, review, and create contracts with just the click of a button. The team is always available to address any issues that arise, and I don’t think I’ve ever talked about a product as much as Genie.
As a freelancer, I can now prepare proper long-form legal contracts for and with my clients, using AI
Speed and productivity are massively enhanced with Genie, alongside tools like Docusign and Grammarly
Now that I’m using Genie for drafting documents, I’m saving 12-15 hours of my time a week and I’m saving €20,000 a year on legal fees.
I use Genie for creating contracts for software development, it's better than the LLMs, but not perfect yet. I still need a lawyer to finish things off.
Before Genie, it would take 2-3 hours to tailor boilerplate templates to my needs even if they're straightforward. By the time I've done that, even if it's easy, I've used a whole morning. Genie can now do the heavy lifting of creating that viable first draft for me, which is automatically tailored to my key requirements, and I can then refine. It’s a massive time saver.
Easy to use and no customer support needed. Which was a surprise, since I had never used AI documents or the Genie applications.
Not many tools have a clause library, based on substantiated data. Genie does!
I am happy to see the level of security employed by this site. As some of the information they hold through documents we create us sensitive it is imperative that security is at the forefront of Genie's considerations. I would not want this information to be available to anyone, especially competitors.
I use Genie for document review, which has significantly improved my workflow. When I found it, I was struggling with efficiently catching typos and inaccuracies in legal documents. Since using Genie, I've noticed a marked improvement in the quality of my reviews. I save about 2 hours per contract, and I can finalize agreements much faster.
It’s simple and the interface is easy to engage with. I'd say it's made my practice possible and I'm not exaggerating.
Generating trustworthy documents that are governed by the correct country law, and drafted using plain English terms, combined with legalese would otherwise be held up on lawyers desks for months! Genie makes it possible to move forward promptly on projects.
Genie saves me time, gives me confidence in handling legal matters, and produces clear, customizable agreements. It's extremely easy to export for signing with a tool like Docusign, and I’ve already recommended it to others!
Given my time constraints, I like the support that Genie offers, compared to LexisNexis
Genie's template library and smart AI has saved us so much time and headache in getting our contracts drafted and improved. It's incredibly impactful for fast-growing companies like us who have to quickly get on top of contracts in employment, sales, partnerships, etc.
I was trying to create an NDA for a contractor service and needed someone or an AI to help me do that and also to proof read the document to be sure all details were there, then I stumbled on Genie AI and tried it out and to my surprise it actually worked well!
WIth Genie I'm saving time, meaning that more work can be taken care of by my own self rather than depending upon others.
Genie AI has streamlined the legal review process and improved overall efficiency. Couldn't recommend it enough.
I don't trust standard AI for any legal work, but with Genie, I have a lot of confidence! I love the interface, how easy it is to use and all the many improvements that have been made since I first started using it.
Great tool for start ups looking to get legal documents done quickly.
Genie was so intuitive, and easy to use, allowed me to not only review but adjust my document so that my clients and me were protected and expectations were clear.
I was bogged down with manual reviews, constantly battling with consistency or missing a small but key detail. Their AI document review feature has been a game changer. I keep coming back to them time and time again.