Data Processing Addenum
Not legal advice: Genie AI does not provide or offer formal legal, financial or other advice. You should not rely on any of its services or deliverables as formal legal advice. Genie AI does not accept any liability to any person who does rely on the content of the services or deliverables as formal legal advice.
Our platform: Our platform contains a variety of legal templates, documents and supporting guidance notes (‘the content’) which are intended to allow you to meet your private legal needs through a self-help approach. Our platform is not a replacement for specialist advice tailored to your individual circumstances. By using our products or services, you agree that content is provided for general information only and may not be appropriate for your particular circumstances.
Content: Our content is provided either by our internal team, external consultants or third party partners. While we make reasonable efforts to maintain the content on the platform, we do not guarantee that the content is kept up to date or is suitable for your particular use case.
Our content does not amount to legal, financial, accounting or tax advice and if you are unsure regarding your approach, you should take such advice from an appropriately qualified professional. By using our product or services, you agree that you alone are responsible for the selections and decisions you make within our smart templates and will obtain suitable advice where appropriate.
Genie AI makes no representations, warranties or other assurances that the content on the platform is accurate, complete or up to date.
Genie AI is not a law firm: You should be aware that Genie AI is not a law firm. We aren’t authorised or regulated by the Solicitors Regulation Authority (“SRA”). As a result we aren’t allowed to provide certain “reserved” legal services which are only permitted to be provided by authorised and regulated firms/individuals. These include litigation, probate, notarisation and administering oaths. We only operate and provide products and services in relation to general commercial matters.
Because we’re not a law firm, there are less regulatory protections which are available to you when you deal with us, namely:
- We aren’t required by law or regulation to have professional indemnity insurance and aren’t subject to the SRA’s rules regarding the terms and conditions of such insurance
- You won’t have the right to complain to the SRA or the Legal Ombudsman in respect of the product services provided to you by Genie;
- You can’t apply to the Solicitors’ Compensation Fund;
- Any legal advice that you receive from us is not covered by legal professional privilege, which could allow you to refuse to disclose certain confidential legal communications and advice to third parties, including courts and authorities. This means that the advice you receive and any associated communications could be shown to a Court or authority if they request it.
By using our products and services, you acknowledge and agree that you understand and appreciate the significance of the regulatory position described above. While we deny that a legal responsibility arises when you use the platform or our services, if that position is found to be incorrect, we exclude all liability for any reliance placed by our users for any reliance placed on documents, information or communications received from Genie AI.
Communicating with our team: When you liaise with our customer support team or our management, we may point you in the direction of relevant resources or provide you with general information based on your query.
Our responses are provided for general information only and may not be appropriate for your particular circumstances. They do not amount to legal, financial, accounting or tax advice and if you are unsure regarding your approach, you should take such advice from an appropriately qualified professional before finalising your smart template.
These discussions do not create a lawyer-client relationship between you and our team member who is answering your questions, even if that team member is regulated by the SRA or another regulatory body.
Unless you have another lawyer representing you, you are responsible for representing yourself in any legal matter carried out through our product. [Except where you use our Ask a Lawyer service], our team will not review any information you provide for legal accuracy or appropriateness, provide legal advice or opinions about or apply the law to your situation or choice of documents.
