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Master Service Agreement
"Need a Master Service Agreement for our Singapore-based software development company to provide ongoing IT services to multiple enterprise clients, with strong data protection clauses and flexible service order provisions."
1. Parties: Identifies and defines the contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used tHRoughout the agreement
4. Services: Detailed description of services to be provided
5. Term and Termination: Duration and termination provisions
6. Payment Terms: Pricing, invoicing and payment conditions
7. Confidentiality: Protection of confidential information
8. Intellectual Property: IP ownership and licensing terms
9. Liability and Indemnification: Risk allocation between parties
10. Governing Law: Applicable law and jurisdiction
1. Force Majeure: Events beyond reasonable control - recommended for long-term or high-value contracts
2. Change Control: Process for managing changes to services - recommended for complex or evolving service arrangements
3. Data Protection: Specific PDPA compliance provisions - required when personal data processing is involved
4. Service Levels: Performance metrics and standards - recommended for technical or operational services
1. Service Description Schedule: Detailed scope of services and deliverables
2. Pricing Schedule: Detailed pricing structure, rates and payment terms
3. Service Level Agreement: Performance metrics, measurement methodology and remedies
4. Data Processing Agreement: Detailed data handling requirements and compliance measures
5. Change Control Procedure: Detailed process for implementing and managing changes to services
Authors
Affiliates
Applicable Law
Business Day
Confidential Information
Customer
Customer Data
Data Protection Laws
Deliverables
Effective Date
Force Majeure Event
Intellectual Property Rights
Initial Term
Loss
Material Breach
PDPA
Personal Data
Personnel
Services
Service Levels
Service Provider
Statement of Work
Subsidiary
Term
Third Party
Working Hours
Term and Termination
Payment Terms
Service Levels
Performance Standards
Acceptance Testing
Change Control
Intellectual Property Rights
Confidentiality
Data Protection
Security Requirements
Warranties
Indemnification
Limitation of Liability
Insurance
Force Majeure
Dispute Resolution
Governing Law
Assignment and Subcontracting
Non-Solicitation
Audit Rights
Business Continuity
Compliance with Laws
Anti-Corruption
Notices
Entire Agreement
Severability
Variation
Third Party Rights
Waiver
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