Logistics Service Level Agreement Template for Pakistan

1. Customs Clearance Services: Include when services involve international shipments requiring customs clearance

2. Dangerous Goods Handling: Include when transportation of hazardous materials is part of the service scope

3. Temperature-Controlled Transport: Include for cold chain logistics or temperature-sensitive goods

4. Value-Added Services: Include when offering additional services like packaging, labeling, or inventory management

5. IT Integration: Include when requiring specific technology integration between parties' systems

6. Environmental Compliance: Include when specific environmental standards or green logistics practices are required

7. Staff Training and Qualification: Include when specific staff qualifications or training requirements are necessary

8. Security Requirements: Include for high-value or sensitive goods requiring special security measures

1. Schedule 1 - Service Level Specifications: Detailed breakdown of service levels, KPIs, and measurement methodologies

2. Schedule 2 - Pricing Schedule: Detailed pricing structure, including base rates, surcharges, and special service fees

3. Schedule 3 - Operating Procedures Manual: Detailed operational procedures, including handling instructions and documentation requirements

4. Schedule 4 - Equipment Specifications: Technical specifications for vehicles, handling equipment, and technology systems

5. Schedule 5 - Locations and Coverage: List of service locations, warehouses, and geographical coverage areas

6. Schedule 6 - Insurance Requirements: Detailed insurance coverage requirements and minimum coverage amounts

7. Schedule 7 - Contact Details: Key personnel and escalation matrix for both parties

8. Appendix A - Required Documentation: Templates and samples of required operational documents and reports

9. Appendix B - Performance Review Format: Templates for performance monitoring and review reports