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Time And Materials SOW
"I need a Time and Materials SOW for a software development project where our New Zealand-based team will provide agile development services to a healthcare client, starting January 2025, with flexible resource allocation and monthly billing cycles."
1. Parties: Identifies and provides full legal details of all parties to the agreement
2. Background: Provides context for the agreement and outlines the general intention of the parties
3. Definitions: Defines key terms used throughout the SOW
4. Scope of Services: Describes the services to be provided, including general scope and any exclusions
5. Term and Timeline: Specifies the duration of the SOW and any key milestone dates
6. Personnel and Resources: Details the roles, responsibilities, and key personnel from both parties
7. Pricing and Payment Terms: Specifies rates, payment schedule, invoicing process, and expense handling
8. Service Delivery Location: Specifies where services will be performed (on-site, remote, or hybrid)
9. Performance Standards: Outlines expected quality standards and acceptance criteria
10. Change Control: Defines the process for managing changes to scope, timeline, or resources
11. Reporting and Governance: Details reporting requirements and governance structure
12. General Terms: References or incorporates general terms from the master agreement
1. Security Requirements: Include when services involve access to sensitive systems or data
2. Business Continuity: Include for critical services requiring disaster recovery planning
3. Transition Services: Include when knowledge transfer or transition period is required
4. Performance Credits: Include when specific service levels with financial implications are required
5. Health and Safety: Include for on-site services requiring specific health and safety protocols
6. Environmental Requirements: Include when services have environmental impact considerations
7. Cultural Considerations: Include when services require specific cultural protocols or considerations in New Zealand context
8. Intellectual Property Rights: Include when services involve creation of new IP or use of existing IP
1. Schedule 1 - Rate Card: Detailed breakdown of hourly/daily rates by role or resource type
2. Schedule 2 - Resource Profile: Detailed qualifications and experience requirements for key roles
3. Schedule 3 - Deliverables Matrix: Specific deliverables, if any, associated with the time and materials work
4. Schedule 4 - Progress Report Template: Standard format for progress reporting and time tracking
5. Schedule 5 - Change Request Template: Standard format for requesting and documenting changes
6. Appendix A - Technical Requirements: Detailed technical specifications or requirements
7. Appendix B - Security Standards: Specific security protocols and requirements
8. Appendix C - Approved Expenses: List of approved expense categories and limits
Authors
Approved Expenses
Authorized Representative
Background IP
Business Day
Change Request
Charges
Client
Client Materials
Confidential Information
Deliverables
Effective Date
Expenses
Force Majeure Event
GST
Intellectual Property Rights
Key Personnel
Materials
Milestone
Normal Business Hours
Notice
Out of Scope Services
Overtime Rate
Personnel
Project
Project Manager
Rate Card
Resources
Services
Service Hours
Service Location
Service Provider
SOW
Specifications
Standard Rate
Start Date
Term
Time Sheet
Working Hours
Work Product
Definitions
Interpretation
Term and Termination
Scope of Services
Service Delivery
Time and Materials Pricing
Invoicing and Payment
Personnel and Resources
Resource Management
Rate Card
Expenses
Performance Standards
Acceptance
Change Control
Reporting Requirements
Governance
Key Personnel
Client Obligations
Service Provider Obligations
Intellectual Property
Confidentiality
Data Protection
Privacy
Health and Safety
Insurance
Liability
Indemnification
Force Majeure
Dispute Resolution
Notices
Assignment
Subcontracting
Compliance with Laws
Anti-Bribery
Record Keeping
Audit Rights
Business Continuity
Security Requirements
Transition Services
Governing Law
Entire Agreement
Information Technology
Professional Services
Construction
Engineering
Management Consulting
Software Development
Digital Services
Infrastructure
Telecommunications
Business Advisory
Healthcare Technology
Environmental Services
Legal
Procurement
Commercial
Finance
Operations
Project Management Office
Business Development
Account Management
Service Delivery
Contract Administration
Risk Management
Commercial Manager
Contract Manager
Procurement Manager
Project Manager
Legal Counsel
Business Development Manager
Account Manager
Operations Director
Delivery Manager
Program Manager
Finance Manager
Engagement Manager
Service Delivery Manager
Resource Manager
Chief Financial Officer
Chief Operating Officer
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