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Time And Materials SOW
"I need a Time and Materials SOW for providing IT consulting services to a banking client in Mumbai, with a team of 10 developers starting March 2025, including strict data security requirements and compliance with RBI guidelines."
1. Parties: Identification and details of the service provider and customer
2. Background: Context of the agreement and relationship between parties
3. Definitions: Key terms used throughout the SOW
4. Scope of Services: Detailed description of services to be provided
5. Term and Timeline: Duration of the SOW and key milestone dates
6. Time and Materials Billing: Billing methodology, rates, and payment terms
7. Personnel and Resources: Details of team structure, roles, and responsibilities
8. Service Delivery Requirements: Working hours, location, delivery methodology
9. Acceptance Criteria: Standards for accepting deliverables and timesheet approval
10. Governance and Reporting: Progress reporting, meetings, and governance structure
11. Change Control: Process for managing changes to scope or requirements
12. Intellectual Property Rights: Ownership and rights to work products
13. Confidentiality: Protection of confidential information
14. Termination: Conditions and process for ending the engagement
15. General Terms: Standard legal provisions including notices, governing law
1. Service Levels: Include when specific performance metrics need to be measured and maintained
2. Security Requirements: Add when handling sensitive data or accessing client systems
3. Business Continuity: Include for critical services requiring disaster recovery planning
4. Transition Services: Add when knowledge transfer or exit management is crucial
5. Compliance Requirements: Include when specific regulatory compliance needs to be addressed
6. Insurance: Add when specific insurance coverage requirements exist
7. Third Party Rights: Include when third-party software or services are involved
8. Data Protection: Add when personal data processing is involved
1. Schedule A - Rate Card: Detailed breakdown of rates for different roles and resources
2. Schedule B - Resource Profile: Qualifications and experience requirements for key roles
3. Schedule C - Timesheet Template: Standard format for time tracking and approval
4. Schedule D - Progress Report Template: Format for regular status reporting
5. Schedule E - Change Request Template: Standard format for requesting and approving changes
6. Appendix 1 - Technical Environment: Details of technical infrastructure and tools
7. Appendix 2 - Security Policies: Applicable security guidelines and requirements
8. Appendix 3 - Escalation Matrix: Contact details and escalation procedures
Authors
Scope of Services
Term and Duration
Time and Materials Billing
Payment Terms
Personnel
Service Delivery
Performance Standards
Acceptance
Change Control
Governance
Reporting
Intellectual Property
Confidentiality
Data Protection
Compliance
Audit Rights
Warranties
Liability
Indemnification
Insurance
Force Majeure
Termination
Exit Management
Non-Solicitation
Assignment
Subcontracting
Notices
Dispute Resolution
Governing Law
Entire Agreement
Information Technology
Management Consulting
Professional Services
Engineering Services
Research and Development
Healthcare Technology
Financial Services
Telecommunications
Manufacturing
Digital Services
Legal
Procurement
Project Management Office
Service Delivery
Commercial
Finance
Human Resources
Operations
Compliance
Risk Management
Project Manager
Contract Manager
Legal Counsel
Procurement Manager
Delivery Manager
Account Manager
Program Director
Commercial Manager
Operations Manager
Finance Manager
HR Manager
Compliance Officer
Technical Architect
Service Delivery Manager
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