SOW Statement Of Work Template for New Zealand

1. Change Control: Process for managing changes to scope, timeline, or deliverables - used for complex projects with likely variations

2. Service Levels: Specific performance metrics and service levels - included when ongoing service quality measurements are required

3. Business Continuity: Disaster recovery and business continuity requirements - needed for critical services or long-term engagements

4. Security Requirements: Specific security protocols and requirements - included when handling sensitive data or systems

5. Knowledge Transfer: Requirements for training and knowledge transfer - used when deliverables include capability building

6. Transition Services: Entry and exit transition requirements - needed for complex service transitions

7. Intellectual Property Rights: Specific IP arrangements - included when significant IP will be created or licensed

8. Location and Travel: Specific requirements about work location and travel - used when service delivery involves multiple locations

1. Schedule 1 - Detailed Technical Specifications: Technical details, architecture, and specific requirements for deliverables

2. Schedule 2 - Pricing Schedule: Detailed breakdown of costs, rates, and pricing models

3. Schedule 3 - Resource Schedule: Details of key personnel, roles, and responsibilities

4. Schedule 4 - Project Plan: Detailed project timeline, dependencies, and delivery schedule

5. Schedule 5 - Testing and Acceptance Procedures: Detailed testing requirements and acceptance processes

6. Appendix A - Related Documents: Reference documents, standards, or specifications that form part of the SOW

7. Appendix B - Templates and Forms: Standard templates for reports, change requests, and other project documentation