SOW For Software Development Template for New Zealand

1. Change Control: Process for managing changes to scope, timeline, or budget. Include if project is likely to have significant changes or is using Agile methodology

2. Service Levels: Specific performance metrics and service levels. Include if ongoing support or maintenance is part of the scope

3. Security Requirements: Specific security standards and compliance requirements. Include if dealing with sensitive data or specific security standards

4. Business Continuity: Disaster recovery and business continuity requirements. Include for mission-critical applications

5. Knowledge Transfer: Requirements for training and knowledge transfer. Include if the client team needs to maintain or operate the software

6. Open Source Software: Policies and requirements regarding use of open source software. Include if open source components will be used

7. Cloud Services: Requirements for cloud hosting and services. Include if the solution involves cloud deployment

8. Data Protection: Specific data handling and privacy requirements. Include if personal or sensitive data is involved

1. Technical Requirements Specification: Detailed technical specifications, including functional and non-functional requirements

2. Project Plan: Detailed project timeline, resource allocation, and delivery schedule

3. Pricing Schedule: Detailed breakdown of costs, payment milestones, and rate cards

4. Service Levels and KPIs: Detailed service level agreements and key performance indicators

5. Testing and Acceptance Criteria: Detailed testing procedures, acceptance criteria, and quality standards

6. Security Requirements: Detailed security specifications and compliance requirements

7. Third-Party Software: List of third-party software components and associated licenses

8. Personnel: Key personnel, roles, and responsibilities for both parties