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SOW For Software Development
"I need a Statement of Work for Software Development for a major banking system upgrade project starting March 2025, with multiple delivery phases and strict security requirements, to be governed by Hong Kong law and compliant with HKMA regulations."
1. Parties: Identification of the service provider and customer, including full legal names and registered addresses
2. Background: Context of the agreement, relationship between parties, and reference to any master services agreement if applicable
3. Definitions: Key terms used throughout the SOW, ensuring consistent interpretation
4. Project Scope: Detailed description of the software development project, objectives, and expected outcomes
5. Deliverables: Specific software components, documentation, and other items to be delivered
6. Timeline and Milestones: Project schedule, key dates, and delivery milestones
7. Acceptance Criteria: Standards and procedures for accepting deliverables, including testing requirements
8. Project Management: Governance structure, reporting requirements, and communication protocols
9. Commercial Terms: Pricing, payment schedule, and any commercial conditions
10. Resources and Dependencies: Required resources from both parties and key dependencies
11. Change Control: Process for managing changes to scope, timeline, or deliverables
12. Intellectual Property Rights: Ownership and licensing of developed software and related materials
13. Warranties: Technical and professional warranties specific to the development work
14. Term and Termination: Duration of the SOW and termination provisions
1. Security Requirements: Specific security standards and requirements, included when dealing with sensitive data or systems
2. Service Levels: Performance metrics and service levels, included for ongoing support or maintenance components
3. Business Continuity: Disaster recovery and business continuity requirements, included for business-critical applications
4. Third-Party Components: Details of third-party software or services to be incorporated, included when using external components
5. Training and Knowledge Transfer: Requirements for training and documentation, included when significant knowledge transfer is needed
6. Data Protection: Specific data protection and privacy requirements, included when personal data is processed
7. Source Code Escrow: Source code escrow arrangements, included for business-critical applications
8. Staff Vetting: Requirements for staff background checks and security clearance, included for sensitive projects
1. Technical Specifications: Detailed technical requirements, architecture, and design specifications
2. Project Plan: Detailed project timeline, resource allocation, and dependencies
3. Pricing Schedule: Detailed breakdown of costs, payment milestones, and pricing calculations
4. Service Levels and KPIs: Detailed service level agreements and key performance indicators
5. Testing Requirements: Detailed testing procedures, test cases, and acceptance criteria
6. Security Standards: Detailed security requirements and compliance standards
7. Personnel Schedule: Key personnel, roles, responsibilities, and replacement procedures
8. Third-Party Licenses: List of third-party software licenses and terms
Authors
Acceptance Tests
Affiliate
Agreed Expenses
Applicable Law
Background IP
Business Day
Change Request
Confidential Information
Customer Materials
Defect
Deliverables
Development Environment
Documentation
Effective Date
Fees
Final Acceptance
Force Majeure Event
Foreground IP
Good Industry Practice
Implementation Schedule
Intellectual Property Rights
Key Personnel
Milestone
Milestone Date
Open Source Software
Personal Data
Project
Project Manager
Project Plan
Services
Software
Source Code
Specifications
Statement of Work
Support Services
Technical Requirements
Term
Test Environment
Third Party Materials
UAT
Updates
User Acceptance Testing
Warranty Period
Work Product
Scope of Services
Project Management
Change Control
Customer Obligations
Service Provider Obligations
Deliverables
Acceptance Testing
Intellectual Property Rights
Confidentiality
Data Protection
Warranties
Liability
Force Majeure
Term and Termination
Payment Terms
Service Levels
Staff and Resources
Governance
Security Requirements
Compliance with Laws
Dispute Resolution
Third Party Rights
Assignment and Subcontracting
Insurance
Audit Rights
Business Continuity
Notice
Entire Agreement
Governing Law and Jurisdiction
Variation
Severability
Waiver
Counterparts
Information Technology
Financial Services
Healthcare
Retail
E-commerce
Manufacturing
Telecommunications
Professional Services
Education
Insurance
Banking
Logistics
Real Estate
Media and Entertainment
Legal
Information Technology
Procurement
Software Development
Project Management
Commercial
Vendor Management
Solutions Architecture
Technical Operations
Risk and Compliance
Finance
Business Analysis
Chief Technology Officer
IT Director
Project Manager
Software Development Manager
Legal Counsel
Procurement Manager
Contract Manager
Solution Architect
Technical Lead
Business Analyst
Product Owner
Development Team Lead
Chief Information Officer
Vendor Manager
Commercial Director
Chief Legal Officer
IT Procurement Specialist
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