Document background
The Public Service Agreement is a fundamental document used in the Netherlands for establishing and managing the delivery of public services. This contract type is essential when government entities engage external providers or other public bodies for service delivery to citizens or other public sector organizations. The agreement ensures compliance with Dutch public procurement law (Aanbestedingswet 2012), EU directives, and administrative law requirements while incorporating necessary safeguards for public funds and service quality. It includes detailed provisions for service specifications, performance standards, accountability measures, and public sector-specific compliance requirements. The document is particularly relevant in contexts where public services are outsourced or delivered through public-private partnerships, requiring careful attention to transparency, public interest, and good governance principles under Dutch law.
