Return Proforma Invoice Template for Malaysia

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Key Requirements PROMPT example:

Return Proforma Invoice

"I need a Return Proforma Invoice for a customer returning three laptops purchased from my electronics store due to hardware defects, with a planned return processing date of March 15, 2025; the document should include our standard 10% restocking fee and warranty terms."

Document background
The Return Proforma Invoice is essential in Malaysian commercial transactions where goods are being returned by customers to vendors. This document type is used when a customer initiates a return of previously purchased goods and requires formal documentation of the return process. The Return Proforma Invoice serves multiple purposes: it acknowledges receipt of the return request, details the items being returned, specifies the condition requirements, and outlines the proposed refund or credit amount. It must comply with Malaysian commercial laws and tax regulations, particularly the Sales of Goods Act 1957 and current taxation frameworks. This document is crucial for maintaining accurate records, ensuring proper tax handling, and providing clear communication between parties regarding the return transaction terms.
Suggested Sections

1. Company Details: Seller's company name, registration number, address, and contact information

2. Customer Information: Customer's name, address, contact details, and reference number

3. Original Invoice Reference: Reference to the original sale invoice number and date

4. Return Details: Date of return, return authorization number, and reason for return

5. Item Description: Detailed list of returned items including quantity, original price, and condition

6. Refund Calculation: Breakdown of refund amount including original price, applicable taxes, and any deductions

7. Payment Information: Refund method and banking details if applicable

Optional Sections

1. Restocking Fee: Include when a restocking fee applies to the returned items

2. Shipping Details: Include when return shipping costs are being calculated or deducted

3. Condition Assessment: Include when the returned items require detailed condition documentation

4. Store Credit Option: Include when offering store credit as an alternative to refund

5. Warranty Information: Include when return is related to warranty claims

Suggested Schedules

1. Return Inspection Report: Detailed assessment of the returned items' condition with photos if applicable

2. Original Purchase Documentation: Copy of original invoice or receipt

3. Return Policy Terms: Company's standard return policy and conditions

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Retail

E-commerce

Manufacturing

Wholesale Distribution

Electronics

Fashion and Apparel

Automotive Parts

Consumer Goods

Industrial Equipment

Home and Garden

Technology

Relevant Teams

Returns Processing

Customer Service

Finance

Accounts Receivable

Warehouse Operations

Quality Control

Sales Administration

Credit Control

Inventory Management

E-commerce Operations

Relevant Roles

Returns Manager

Customer Service Representative

Accounts Receivable Specialist

Finance Manager

Sales Administrator

Warehouse Manager

Inventory Controller

Return Authorization Specialist

Retail Operations Manager

E-commerce Manager

Quality Control Inspector

Credit Controller

Customer Experience Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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