Client Engagement Agreement Template for Malaysia

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Key Requirements PROMPT example:

Client Engagement Agreement

"I need a Client Engagement Agreement for my management consulting firm based in Kuala Lumpur, providing advisory services to multinational clients across Southeast Asia, with the agreement starting from March 2025 and including robust data protection and cross-border service delivery clauses."

Document background
The Client Engagement Agreement serves as the foundational document for establishing professional service relationships in Malaysia. It is typically used when a service provider begins a new professional engagement with a client, whether for consulting, advisory, or other professional services. The agreement must comply with Malaysian legislation, including the Contracts Act 1950, Personal Data Protection Act 2010, and relevant industry-specific regulations. This document is essential for protecting both parties' interests by clearly defining the scope of work, payment terms, confidentiality obligations, and professional standards. The Client Engagement Agreement should be tailored to specific service offerings while maintaining compliance with Malaysian legal requirements and professional standards.
Suggested Sections

1. Parties: Identifies and provides full details of the service provider and the client, including registration numbers and registered addresses

2. Background: Contextualizes the agreement and outlines the purpose of the engagement

3. Definitions: Defines key terms used throughout the agreement for clarity and certainty

4. Scope of Services: Detailed description of the services to be provided under the engagement

5. Term and Commencement: Specifies the duration of the engagement and when services will begin

6. Fees and Payment Terms: Details the fee structure, payment schedule, and payment methods

7. Obligations of the Service Provider: Outlines the responsibilities and commitments of the service provider

8. Client Responsibilities: Specifies the client's obligations and required cooperation

9. Confidentiality: Provisions for protecting confidential information of both parties

10. Data Protection: Compliance with PDPA 2010 and data handling procedures

11. Intellectual Property: Addresses ownership and usage rights of any IP created during the engagement

12. Limitation of Liability: Sets out the extent and limitations of the service provider's liability

13. Termination: Conditions and procedures for ending the engagement

14. Governing Law and Jurisdiction: Specifies Malaysian law as governing law and jurisdiction for disputes

15. General Provisions: Standard boilerplate clauses including notices, entire agreement, and severability

Optional Sections

1. Anti-Bribery and Corruption: Required when dealing with government entities or if either party has specific anti-corruption policies

2. Force Majeure: Recommended for long-term engagements to address unforeseen circumstances

3. Non-Solicitation: Used when there's a risk of staff poaching between parties

4. Insurance: Required when services involve significant risks or when required by professional bodies

5. Dispute Resolution: Optional detailed procedures for handling disputes, including mediation or arbitration

6. Assignment and Subcontracting: Needed when there's possibility of changing service providers or subcontracting

7. Service Levels: Required for engagements with specific performance metrics or standards

8. Compliance with Laws: Detailed compliance provisions when working in regulated industries

Suggested Schedules

1. Schedule 1 - Scope of Services: Detailed breakdown of services, deliverables, and timelines

2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, and payment milestones

3. Schedule 3 - Service Levels: Specific performance metrics and service standards if applicable

4. Schedule 4 - Key Personnel: Lists key team members and their roles in the engagement

5. Appendix A - Data Processing Agreement: Detailed terms for handling personal data under PDPA 2010

6. Appendix B - Required Forms and Documents: Templates for reports, invoices, and other standard documents

7. Appendix C - Client Policies: Relevant client policies that the service provider must comply with

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Clauses
Relevant Industries

Professional Services

Consulting

Legal Services

Financial Services

Information Technology

Management Consulting

Accounting Services

Business Advisory

Engineering Services

Healthcare Services

Education Services

Real Estate Services

Environmental Services

Human Resources Services

Marketing Services

Relevant Teams

Legal

Compliance

Business Development

Operations

Finance

Risk Management

Client Services

Professional Services

Commercial

Contracts Administration

Account Management

Project Management

Service Delivery

Quality Assurance

Business Operations

Relevant Roles

Chief Executive Officer

Managing Director

Legal Counsel

Contract Manager

Business Development Manager

Project Manager

Account Manager

Operations Director

Compliance Officer

Risk Manager

Finance Director

Partner

Senior Consultant

Head of Professional Services

Client Relations Manager

Commercial Director

General Manager

Department Head

Practice Leader

Service Delivery Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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