Client Engagement Agreement Template for Canada

1. Non-Solicitation: Prevents parties from hiring each other's employees; used when significant team interaction is involved

2. Force Majeure: Addresses unforeseeable circumstances preventing performance; important for long-term engagements

3. Dispute Resolution: Specific procedures for handling disputes; useful for high-value or complex engagements

4. Service Levels: Specific performance metrics and standards; used when quantifiable service levels are required

5. Compliance with Laws: Specific regulatory compliance requirements; important for regulated industries

6. Subcontracting: Terms regarding the use of subcontractors; needed if subcontracting is contemplated

7. Change Control: Procedures for managing changes to scope or services; useful for complex or evolving engagements

1. Schedule A - Scope of Services: Detailed breakdown of services, deliverables, and timelines

2. Schedule B - Fee Schedule: Detailed pricing, payment terms, and rate cards

3. Schedule C - Service Levels: Specific performance metrics, reporting requirements, and remedies

4. Schedule D - Key Personnel: Details of key team members and their roles

5. Appendix 1 - Data Processing Agreement: Specific terms for handling personal data in compliance with privacy laws

6. Appendix 2 - Security Requirements: Technical and organizational security measures

7. Appendix 3 - Insurance Requirements: Detailed insurance coverage requirements and limits