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Client Engagement Agreement
"I need a Client Engagement Agreement for my Hong Kong-based IT consulting firm to provide cybersecurity services to multinational corporations, with specific focus on data protection compliance and cross-border data transfers."
1. Parties: Identification of the service provider and client with full legal names and addresses
2. Background: Context of the engagement and brief description of the parties' intentions
3. Definitions: Key terms used throughout the agreement defined for clarity and consistency
4. Scope of Services: Detailed description of services to be provided and any specific exclusions
5. Fees and Payment Terms: Fee structure, payment schedule, expenses, and invoicing procedures
6. Service Provider's Obligations: Key responsibilities and commitments of the service provider
7. Client's Obligations: Client's responsibilities including provision of information and cooperation
8. Confidentiality: Obligations regarding confidential information and data protection
9. Intellectual Property: Ownership and rights related to work products and pre-existing materials
10. Personal Data Protection: Compliance with PDPO and data handling procedures
11. Limitation of Liability: Extent and limitations of service provider's liability
12. Term and Termination: Duration of agreement and circumstances for termination
13. General Provisions: Standard clauses including governing law, notices, and entire agreement
1. Anti-Money Laundering Compliance: Required for financial services or when handling client funds
2. Professional Indemnity Insurance: Details of insurance coverage, particularly relevant for regulated professions
3. Service Levels: Specific performance metrics and standards, useful for ongoing service relationships
4. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term engagements
5. Non-Solicitation: Restrictions on hiring each other's personnel, relevant for professional services
6. Dispute Resolution: Specific procedures for handling disputes, including mediation or arbitration
7. Assignment and Subcontracting: Rights to transfer obligations or use subcontractors, if relevant to the service
8. Warranties: Additional specific warranties beyond standard obligations, if required for the service type
1. Schedule 1 - Scope of Services: Detailed breakdown of services, deliverables, and timelines
2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: List of key team members and their roles
5. Schedule 5 - Data Processing Agreement: Detailed terms for handling personal data under PDPO
6. Appendix A - Standard Terms and Conditions: Standard terms that apply to all client engagements
7. Appendix B - Compliance Requirements: Specific regulatory or professional requirements applicable to the engagement
Authors
Applicable Laws
Business Day
Client
Client Materials
Confidential Information
Deliverables
Effective Date
Engagement
Fees
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Losses
Personal Data
Personnel
Professional Standards
Project
Representatives
Schedule of Services
Services
Service Provider
Service Levels
Term
Territory
Working Hours
Work Product
Appointment
Services
Fees and Payment
Client Obligations
Service Provider Obligations
Representations and Warranties
Confidentiality
Data Protection
Intellectual Property
Limitation of Liability
Indemnification
Force Majeure
Term and Termination
Anti-Money Laundering
Non-Solicitation
Assignment
Subcontracting
Notices
Governing Law
Dispute Resolution
Entire Agreement
Severability
Variation
Insurance
Service Levels
Compliance with Laws
Anti-Bribery and Corruption
Record Keeping
Audit Rights
Professional Services
Financial Services
Consulting
Legal Services
Accounting Services
IT Services
Management Consulting
Business Advisory
Corporate Services
Technology
Healthcare Services
Educational Services
Marketing Services
Engineering Services
Legal
Compliance
Business Development
Account Management
Client Services
Operations
Risk Management
Corporate Secretarial
Finance
Professional Services
Contract Management
Project Management
Executive Leadership
Legal Counsel
Compliance Officer
Business Development Manager
Account Manager
Partner
Director
CEO
CFO
COO
Managing Director
Relationship Manager
Contract Manager
Risk Manager
Operations Manager
Project Manager
Professional Services Director
Head of Client Services
General Counsel
Company Secretary
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