Training Service Level Agreement Template for India

1. Online Training Provisions: Specific terms for virtual training delivery, including platform requirements and technical support - include when online training is part of the service

2. Assessment and Certification: Details of evaluation methods and certification process - include when formal assessment or certification is required

3. Train-the-Trainer Programs: Specific provisions for training client's internal trainers - include when knowledge transfer to internal trainers is required

4. International Training Provisions: Special terms for international training delivery - include when training involves cross-border services

5. Equipment and Facilities: Requirements for training equipment and facilities - include when physical infrastructure is provided by either party

6. Data Protection and Privacy: Detailed data handling and privacy terms - include when significant personal data processing is involved

7. Force Majeure for Educational Services: Specific provisions for handling disruptions to training services - include when long-term or critical training programs are involved

1. Schedule A - Training Programs and Curriculum: Detailed outline of training programs, modules, and curriculum

2. Schedule B - Service Level Metrics: Detailed performance indicators, measurement methods, and reporting formats

3. Schedule C - Fee Schedule: Detailed breakdown of fees, expenses, and payment terms

4. Schedule D - Trainer Profiles: Qualifications and experience requirements for different types of training

5. Schedule E - Training Materials: List of training materials, tools, and resources to be provided

6. Appendix 1 - Quality Assessment Forms: Templates for training evaluation and feedback collection

7. Appendix 2 - Reporting Templates: Standard formats for progress reports and performance reports

8. Appendix 3 - Emergency Procedures: Procedures for handling disruptions or emergencies during training