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Phishing Policy

Phishing Policy Template for India

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Key Requirements PROMPT example:

Phishing Policy

"I need a Phishing Policy for my fintech startup based in Mumbai, compliant with RBI guidelines and CERT-In requirements, to be implemented by March 2025."

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Document background
This Phishing Policy serves as a crucial internal governance document for organizations operating in India, establishing comprehensive guidelines to protect against increasingly sophisticated phishing attacks. The policy is essential for maintaining cybersecurity compliance with Indian regulations, including the IT Act 2000 and CERT-In guidelines, while providing clear protocols for preventing, identifying, and responding to phishing attempts. It should be implemented by organizations handling sensitive data or electronic communications, particularly those in regulated industries. The document includes mandatory security measures, training requirements, incident response procedures, and compliance obligations, forming an integral part of the organization's overall information security framework.
Suggested Sections

1. 1. Purpose and Scope: Defines the objective of the policy and its applicability across the organization

2. 2. Definitions: Detailed explanations of technical terms, types of phishing attacks, and other relevant terminology

3. 3. Roles and Responsibilities: Outlines responsibilities of IT department, management, employees, and other stakeholders

4. 4. Phishing Prevention Measures: Details preventive controls, including email filtering, authentication protocols, and technical safeguards

5. 5. Employee Training Requirements: Specifies mandatory security awareness training programs and frequency

6. 6. Email Usage Guidelines: Specific rules for handling suspicious emails, links, and attachments

7. 7. Incident Reporting Procedures: Step-by-step process for reporting suspected phishing attempts

8. 8. Incident Response Plan: Procedures for responding to phishing attacks and data breaches

9. 9. Compliance Requirements: References to relevant laws and regulations, including IT Act requirements

10. 10. Policy Violations and Consequences: Disciplinary actions for non-compliance with the policy

11. 11. Review and Updates: Policy review frequency and update procedures

Optional Sections

1. Remote Work Security Measures: Additional guidelines for remote workers; include if organization has remote workforce

2. Third-party Vendor Management: Guidelines for vendors accessing company systems; include if organization works with external vendors

3. Industry-Specific Requirements: Additional requirements for specific industries (e.g., financial services, healthcare); include based on industry

4. Social Media Guidelines: Specific guidelines for social media-based phishing; include if organization has significant social media presence

5. Mobile Device Security: Specific guidelines for mobile devices; include if organization has BYOD policy or mobile workforce

Suggested Schedules

1. Appendix A: Phishing Response Flowchart: Visual representation of incident response procedures

2. Appendix B: Common Phishing Examples: Screenshots and examples of common phishing attempts for training purposes

3. Appendix C: Incident Report Template: Standard template for reporting phishing incidents

4. Appendix D: Contact Information: List of key contacts for incident reporting and response

5. Appendix E: Security Tools and Resources: List of approved security tools and resources available to employees

6. Appendix F: Training Schedule: Annual schedule of security awareness training sessions

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Phishing
Spear Phishing
Whaling
Business Email Compromise (BEC)
Social Engineering
Malware
Ransomware
Two-Factor Authentication (2FA)
Multi-Factor Authentication (MFA)
Domain Name System (DNS)
Email Spoofing
Security Incident
Data Breach
Sensitive Information
Personal Data
Confidential Information
Email Filtering
Spam
Malicious Link
Suspicious Email
Security Controls
End User
System Administrator
Information Security Team
Incident Response
Digital Signature
Authentication
Authorization
Password Policy
Security Awareness Training
Phishing Simulation
URL
Domain
Email Header
Attachment
Credential Harvesting
Remote Access
Virtual Private Network (VPN)
Security Patch
Firewall
CERT-In
Cybersecurity Incident
Data Protection Officer
Risk Assessment
Security Breach
Clauses
Purpose
Scope
Definitions
Roles and Responsibilities
Email Security
Authentication Requirements
Access Control
Training and Awareness
Incident Reporting
Incident Response
Data Protection
Compliance
Enforcement
Disciplinary Actions
Audit and Monitoring
Risk Assessment
System Security
Password Management
Third Party Access
Remote Access Security
Mobile Device Security
Social Media Security
Document Control
Policy Review
Emergency Procedures
Regulatory Reporting
Record Keeping
Breach Notification
Relevant Industries

Banking and Financial Services

Information Technology

Healthcare

E-commerce

Education

Government

Insurance

Telecommunications

Professional Services

Manufacturing

Retail

Energy and Utilities

Relevant Teams

Information Technology

Information Security

Human Resources

Legal

Compliance

Risk Management

Operations

Customer Service

Finance

Training and Development

Internal Audit

Communications

Relevant Roles

Chief Information Security Officer (CISO)

Chief Information Officer (CIO)

IT Security Manager

Compliance Officer

Risk Manager

HR Manager

Department Managers

System Administrator

Network Engineer

Security Analyst

Data Protection Officer

Training Coordinator

Employee Relations Manager

Legal Counsel

Chief Executive Officer

Industries
Information Technology Act, 2000 (amended in 2008): Primary legislation governing electronic transactions, cybercrime, and data protection in India. Sections 43 and 66 specifically deal with unauthorized access and fraudulent practices.
Information Technology Rules (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information), 2011: Provides guidelines for protecting sensitive personal data and implementing security practices in organizations.
Reserve Bank of India (RBI) Guidelines on Cybersecurity: Specific guidelines for financial institutions regarding cybersecurity measures, including protection against phishing attacks.
CERT-In (Indian Computer Emergency Response Team) Guidelines: Mandatory guidelines for reporting cybersecurity incidents, including phishing attacks, and implementing security measures.
Digital Personal Data Protection Act, 2023: New legislation that provides framework for personal data protection and processing, affecting how organizations handle data security and breaches.
Indian Penal Code, 1860: Sections 415-420 dealing with cheating and fraud can be applicable to phishing cases, especially when financial fraud is involved.
Prevention of Money Laundering Act, 2002: Relevant when phishing attacks are connected to financial fraud and money laundering activities.
Payment and Settlement Systems Act, 2007: Provides framework for regulation of payment systems and security measures for electronic payments, relevant for financial phishing attacks.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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