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Residential Service Contract
"I need a Residential Service Contract for my elderly care service company in Hong Kong, providing 24/7 on-site care staff services to a luxury residential complex, starting March 2025, with specific provisions for emergency response protocols and staff qualification requirements."
1. Parties: Identification of the service provider and the resident/client, including full legal names and addresses
2. Background: Context of the agreement and brief description of the services to be provided
3. Definitions: Definitions of key terms used throughout the agreement
4. Services: Detailed description of the services to be provided, including scope and frequency
5. Duration: Term of the agreement, including start date and initial duration
6. Fees and Payment: Service fees, payment schedule, and payment methods
7. Service Provider's Obligations: Key responsibilities and duties of the service provider
8. Client's Obligations: Key responsibilities and obligations of the resident/client
9. Health and Safety: Health and safety requirements and protocols
10. Insurance and Liability: Insurance requirements and allocation of risks
11. Termination: Circumstances and procedures for terminating the agreement
12. Confidentiality: Protection of confidential information and personal data
13. Governing Law: Confirmation of Hong Kong law as governing law and jurisdiction
14. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement
1. Emergency Procedures: Specific procedures for emergency situations, recommended for services involving elderly or vulnerable residents
2. Equipment and Materials: Details of equipment and materials to be provided by either party, if applicable
3. Quality Standards: Specific service quality standards and measurements, useful for complex service arrangements
4. Staff Requirements: Qualifications and requirements for service staff, necessary if specific qualifications are required
5. Dispute Resolution: Detailed dispute resolution procedures, recommended for high-value or complex services
6. Force Majeure: Provisions for unforeseen circumstances, particularly relevant post-COVID
7. Intellectual Property: IP rights and usage, needed if service involves creative or proprietary content
8. Assignment and Subcontracting: Rules regarding transfer of rights or use of subcontractors, if relevant to the service
1. Schedule 1 - Service Specifications: Detailed breakdown of services, including frequency, timing, and specific requirements
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, including any variable charges or additional services
3. Schedule 3 - Service Level Agreement: Specific performance metrics and standards for service delivery
4. Schedule 4 - Contact Details: Key contact information for both parties, including emergency contacts
5. Schedule 5 - Equipment Inventory: List of any equipment provided or maintained as part of the service
6. Appendix A - Required Forms: Standard forms used in service delivery or reporting
7. Appendix B - Health and Safety Procedures: Detailed health and safety protocols specific to the services
8. Appendix C - Compliance Certificates: Copies of relevant certifications and compliance documents
Authors
Applicable Laws
Business Day
Charges
Commencement Date
Confidential Information
Contract Period
Emergency
Force Majeure Event
Good Industry Practice
Hong Kong
Initial Term
Insurance Requirements
Personal Data
Premises
Quality Standards
Regular Hours
Resident
Residential Area
Service Equipment
Service Level Requirements
Service Provider
Service Schedule
Services
Service Staff
Standard Operating Procedures
Term
Termination Date
Working Hours
Services Scope
Term
Payment
Service Provider Obligations
Client Obligations
Health and Safety
Insurance
Liability
Indemnification
Confidentiality
Data Protection
Force Majeure
Termination
Assignment
Subcontracting
Notice
Dispute Resolution
Governing Law
Entire Agreement
Amendment
Severability
Quality Standards
Emergency Procedures
Access Rights
Staff Requirements
Equipment and Materials
Service Level Requirements
Compliance with Laws
Record Keeping
Residential Property Management
Domestic Services
Elderly Care Services
Cleaning Services
Property Maintenance
Healthcare Services
Security Services
Hospitality
Insurance
Facility Management
Legal
Operations
Compliance
Risk Management
Client Relations
Property Management
Quality Assurance
Health and Safety
Facilities Management
Contract Administration
Residential Services
Property Manager
Facility Manager
Residential Services Director
Contract Administrator
Legal Counsel
Compliance Officer
Operations Manager
Service Coordinator
Client Relations Manager
Risk Manager
Housing Manager
Resident Services Manager
Quality Assurance Manager
Health and Safety Officer
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