Master Client Agreement Template for Hong Kong

1. Regulatory Compliance: Include when services involve regulated activities under Hong Kong law

2. Information Security: Add when services involve handling sensitive electronic data or systems

3. Business Continuity: Include when service continuity is critical to client operations

4. Anti-Bribery and Corruption: Add for international clients or when required by client policy

5. Environmental and Social Responsibility: Include when relevant to client's corporate policies

6. Insurance: Add when specific insurance coverage requirements exist

7. Subcontracting: Include when service provider may need to subcontract services

8. Change Control: Add when services may require frequent modifications

9. Service Credits: Include when specific service levels with penalties are required

10. Exit Management: Add when complex transition arrangements may be needed upon termination

1. Schedule 1 - Services Description: Detailed description of specific services to be provided

2. Schedule 2 - Fee Schedule: Detailed fee structures, rates, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements

4. Schedule 4 - Key Personnel: Lists key staff members and their roles

5. Schedule 5 - Data Processing Requirements: Specific terms for handling personal data

6. Schedule 6 - Technical Requirements: Technical specifications and requirements

7. Schedule 7 - Contact Details: Contact information for key personnel and notices

8. Appendix A - Form of Work Order: Template for individual work orders under the master agreement

9. Appendix B - Change Request Form: Standard form for requesting changes to services

10. Appendix C - Security Policies: Detailed security requirements and procedures