Management Services Organization Agreement Template for Hong Kong

1. Insurance: Details insurance requirements when specific coverage is needed for high-risk services

2. Quality Assurance: Establishes quality standards and monitoring processes for specialized services

3. Performance Metrics: Defines KPIs and performance standards when specific metrics are required

4. Disaster Recovery: Outlines business continuity procedures for critical service arrangements

5. Anti-Corruption Compliance: Added for international operations or when dealing with public sector

6. Change Control: Procedures for managing changes to services or terms when flexibility is needed

7. Audit Rights: Grants audit rights when regular service verification is required

8. Non-Competition: Restricts competitive activities when protecting market position is crucial

9. Force Majeure: Addresses unforeseeable circumstances, particularly relevant in uncertain markets

1. Schedule 1 - Services Description: Detailed description of all management and administrative services

2. Schedule 2 - Fee Schedule: Comprehensive breakdown of fees, charges, and payment terms

3. Schedule 3 - Service Levels: Specific service standards and performance metrics

4. Schedule 4 - Key Personnel: Lists key staff members and their roles/responsibilities

5. Schedule 5 - Operational Procedures: Detailed operational processes and protocols

6. Schedule 6 - Compliance Requirements: Specific regulatory and compliance obligations

7. Schedule 7 - Reports and Documentation: Required reports, forms, and documentation

8. Appendix A - Insurance Requirements: Detailed insurance coverage requirements

9. Appendix B - Data Processing Requirements: Specific data handling and protection procedures