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Facility Management Services Agreement
"I need a Facility Management Services Agreement for a 30-story commercial building in Hong Kong's Central district, with particular emphasis on smart building technology integration and green building certification requirements, planned to commence from March 2025."
1. Parties: Identification of the service provider and the client/property owner
2. Background: Context of the agreement and brief description of the property/facilities
3. Definitions and Interpretation: Definitions of key terms and interpretation rules
4. Appointment and Term: Formal appointment of facility manager and duration of agreement
5. Scope of Services: Overview of facility management services to be provided
6. Service Provider's Obligations: Key responsibilities and obligations of the facility manager
7. Client's Obligations: Responsibilities and obligations of the client
8. Performance Standards and KPIs: Required service levels and performance metrics
9. Fees and Payment: Payment terms, fee structure, and invoicing requirements
10. Staff and Subcontractors: Requirements for personnel and subcontractor management
11. Insurance and Liability: Insurance requirements and liability allocation
12. Compliance and Reporting: Regulatory compliance requirements and reporting obligations
13. Termination: Termination rights and procedures
14. Handover and Transition: Requirements for service transition upon termination
15. General Provisions: Standard contractual provisions including notices, governing law, etc.
1. Emergency Response: Specific procedures for emergency situations - include if 24/7 emergency response is required
2. Sustainability Requirements: Green building and sustainability obligations - include if property has specific environmental certifications
3. Technology and Systems: Requirements for facility management software and systems - include if specific technology requirements exist
4. Asset Management: Detailed asset management obligations - include if asset management is a key component
5. Energy Management: Energy efficiency and management requirements - include for properties with specific energy targets
6. Security Services: Detailed security service requirements - include if security is part of scope
7. Change Management: Procedures for scope or service changes - include for complex or long-term contracts
1. Schedule 1 - Property Details: Detailed description of the property and facilities covered
2. Schedule 2 - Services Specification: Detailed scope and specifications for each service
3. Schedule 3 - Key Performance Indicators: Detailed KPIs, measurement methods, and reporting requirements
4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
5. Schedule 5 - Staff and Resources: Required staffing levels, qualifications, and key personnel
6. Schedule 6 - Equipment and Systems: List of equipment and systems to be maintained
7. Schedule 7 - Reports and Documentation: Required reports, forms, and documentation
8. Schedule 8 - Emergency Procedures: Detailed emergency response procedures and contacts
9. Appendix A - Site Plans: Property floor plans and site layouts
10. Appendix B - Forms and Templates: Standard forms and templates for reporting and documentation
Authors
Term and Renewal
Services Scope
Performance Standards
Service Levels
Fees and Payment
Personnel Requirements
Subcontracting
Health and Safety
Quality Assurance
Insurance
Indemnification
Liability
Confidentiality
Data Protection
Intellectual Property
Force Majeure
Emergency Response
Maintenance Obligations
Reporting Requirements
Audit Rights
Compliance
Anti-Corruption
Environmental Protection
Asset Management
Security Requirements
Change Management
Dispute Resolution
Termination
Exit Management
Assignment
Notices
Governing Law
Entire Agreement
Severability
Warranties
Property Access
Risk Allocation
Performance Monitoring
Staff Training
Equipment and Systems
Commercial Real Estate
Retail
Healthcare
Education
Industrial
Hospitality
Office Buildings
Shopping Centers
Data Centers
Mixed-use Developments
Residential (Large Scale)
Government Facilities
Facilities Management
Operations
Legal
Procurement
Risk Management
Property Management
Asset Management
Building Services
Commercial
Security
Health Safety Environment
Maintenance
Technical Services
Facility Manager
Property Manager
Operations Director
Maintenance Manager
Contract Manager
Real Estate Manager
Building Services Engineer
Procurement Manager
Legal Counsel
Risk Manager
Chief Operating Officer
Asset Manager
Technical Services Manager
Security Manager
HSE Manager
Commercial Director
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