Facility Management Services Agreement Template for Hong Kong

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Key Requirements PROMPT example:

Facility Management Services Agreement

"I need a Facility Management Services Agreement for a 30-story commercial building in Hong Kong's Central district, with particular emphasis on smart building technology integration and green building certification requirements, planned to commence from March 2025."

Document background
The Facility Management Services Agreement is essential for property owners and operators in Hong Kong who require professional management of their facilities. This document is typically used when engaging external facility management providers for commercial, residential, or institutional properties. It comprehensively addresses all aspects of facility operations, including maintenance, cleaning, security, and technical services, while ensuring compliance with Hong Kong's regulatory requirements. The agreement includes specific provisions for service levels, performance monitoring, staff management, and risk allocation, making it suitable for properties ranging from office buildings to shopping centers. Given Hong Kong's sophisticated property market and strict regulatory environment, this agreement must carefully balance operational efficiency with legal compliance, particularly in areas such as employment law, occupational safety, and building regulations.
Suggested Sections

1. Parties: Identification of the service provider and the client/property owner

2. Background: Context of the agreement and brief description of the property/facilities

3. Definitions and Interpretation: Definitions of key terms and interpretation rules

4. Appointment and Term: Formal appointment of facility manager and duration of agreement

5. Scope of Services: Overview of facility management services to be provided

6. Service Provider's Obligations: Key responsibilities and obligations of the facility manager

7. Client's Obligations: Responsibilities and obligations of the client

8. Performance Standards and KPIs: Required service levels and performance metrics

9. Fees and Payment: Payment terms, fee structure, and invoicing requirements

10. Staff and Subcontractors: Requirements for personnel and subcontractor management

11. Insurance and Liability: Insurance requirements and liability allocation

12. Compliance and Reporting: Regulatory compliance requirements and reporting obligations

13. Termination: Termination rights and procedures

14. Handover and Transition: Requirements for service transition upon termination

15. General Provisions: Standard contractual provisions including notices, governing law, etc.

Optional Sections

1. Emergency Response: Specific procedures for emergency situations - include if 24/7 emergency response is required

2. Sustainability Requirements: Green building and sustainability obligations - include if property has specific environmental certifications

3. Technology and Systems: Requirements for facility management software and systems - include if specific technology requirements exist

4. Asset Management: Detailed asset management obligations - include if asset management is a key component

5. Energy Management: Energy efficiency and management requirements - include for properties with specific energy targets

6. Security Services: Detailed security service requirements - include if security is part of scope

7. Change Management: Procedures for scope or service changes - include for complex or long-term contracts

Suggested Schedules

1. Schedule 1 - Property Details: Detailed description of the property and facilities covered

2. Schedule 2 - Services Specification: Detailed scope and specifications for each service

3. Schedule 3 - Key Performance Indicators: Detailed KPIs, measurement methods, and reporting requirements

4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

5. Schedule 5 - Staff and Resources: Required staffing levels, qualifications, and key personnel

6. Schedule 6 - Equipment and Systems: List of equipment and systems to be maintained

7. Schedule 7 - Reports and Documentation: Required reports, forms, and documentation

8. Schedule 8 - Emergency Procedures: Detailed emergency response procedures and contacts

9. Appendix A - Site Plans: Property floor plans and site layouts

10. Appendix B - Forms and Templates: Standard forms and templates for reporting and documentation

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Commercial Real Estate

Retail

Healthcare

Education

Industrial

Hospitality

Office Buildings

Shopping Centers

Data Centers

Mixed-use Developments

Residential (Large Scale)

Government Facilities

Relevant Teams

Facilities Management

Operations

Legal

Procurement

Risk Management

Property Management

Asset Management

Building Services

Commercial

Security

Health Safety Environment

Maintenance

Technical Services

Relevant Roles

Facility Manager

Property Manager

Operations Director

Maintenance Manager

Contract Manager

Real Estate Manager

Building Services Engineer

Procurement Manager

Legal Counsel

Risk Manager

Chief Operating Officer

Asset Manager

Technical Services Manager

Security Manager

HSE Manager

Commercial Director

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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