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Intercompany Shared Services Agreement
"I need an Intercompany Shared Services Agreement to formalize the provision of HR and IT support services from our UK parent company to three subsidiary companies, with service commencement planned for March 2025 and specific KPIs for each service type."
1. Parties: Identification and details of the service provider and recipient companies
2. Background: Context of the agreement and relationship between the parties
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of services to be provided, including scope, delivery methods, and standards
5. Service Levels: Performance standards, metrics, and measurement methodology
6. Charges and Payment: Pricing structure, payment terms, invoicing arrangements, and cost allocation principles
7. Term and Termination: Duration of agreement, renewal provisions, and termination rights
8. Confidentiality: Protection of confidential information and trade secrets
9. Data Protection: Compliance with UK GDPR and data protection requirements
10. Intellectual Property: Ownership and licensing of IP rights
11. Liability and Indemnities: Allocation of risks and responsibilities between parties
12. General Provisions: Standard boilerplate clauses including governing law, notices, and assignment
1. Change Control: Process for managing changes to services or agreement terms - used for complex service arrangements
2. Business Continuity: Disaster recovery and business continuity provisions - essential for critical services
3. TUPE: Employee transfer provisions and protections - required when services involve staff transfers
4. Regulatory Compliance: Industry-specific regulatory requirements - needed for regulated sectors
5. Group Company Rights: Rights of group companies to receive or provide services - useful for large corporate groups
1. Service Description Schedule: Detailed specifications of each service to be provided
2. Charges Schedule: Detailed pricing structure, rates, and calculation methodologies
3. Service Levels Schedule: Detailed performance metrics, KPIs, and measurement criteria
4. Data Processing Schedule: Details of data processing activities and compliance requirements
5. Key Personnel Schedule: List of key staff members involved in service delivery and management
6. Transfer Pricing Schedule: Documentation supporting arm's length pricing for tax purposes
7. Exit Plan: Procedures and requirements for service transition upon termination
Authors
Associated Company
Business Day
Charges
Commencement Date
Confidential Information
Control
Data Protection Legislation
Dispute Resolution Procedure
Effective Date
Force Majeure Event
Good Industry Practice
Group
Group Company
Initial Term
Intellectual Property Rights
Key Performance Indicators
Material Breach
Parent Company
Personal Data
Personnel
Provider
Recipient
Service Credits
Service Levels
Services
Shared Service Center
Specifications
Term
Termination Date
Third Party Provider
Working Hours
Year
Service Levels
Charges and Payment
Term and Duration
Termination
Performance Standards
Governance
Change Control
Confidentiality
Data Protection
Intellectual Property Rights
Personnel
Liability and Indemnification
Force Majeure
Audit Rights
Dispute Resolution
Assignment and Subcontracting
Regulatory Compliance
Business Continuity
Transfer Pricing
Tax Compliance
Insurance
Record Keeping
Reporting Requirements
Warranties
Third Party Rights
Entire Agreement
Severability
Notices
Governing Law and Jurisdiction
Anti-Corruption and Bribery
Group Company Rights
Service Variation
Exit Management
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